How To Fix HL218 - Help type & is not valid for the platform &

HL218 - Overview

• Message type: E = Error

• Message class: HL - IWB: Help Links

• Message number: 218

• Message text: Help type & is not valid for the platform &

What causes this issue?

You tried to start the online help with help type &v1& on platform &v2&
. Help type &v1& is not supported on this platform.

System Response

Profile parameter eu/iwb/help_type must contain a valid help type.

How to fix this error?

Contact your system administrator to maintain the profile parameters.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

HL218 - Details

• The SAP error message HL218 indicates that the help type specified is not valid for the platform you are using. This error typically arises when there is a mismatch between the help type configuration and the platform settings in your SAP system.
  
  Cause:
  
  Invalid Help Type: The help type specified in the system is not recognized or is not configured for the current platform.
  
  Configuration Issues: There may be issues in the configuration settings for the help types in the SAP system.
  Platform Compatibility: The help type may not be compatible with the version or type of the SAP platform you are using (e.g., SAP GUI, Web, etc.).
  
  
  Solution:
  
  
  Check Help Type Configuration:
  
  Go to the transaction code SICF (HTTP Service Hierarchy Maintenance) and check the configuration for the help types.
  Ensure that the help type you are trying to use is correctly defined and activated.
  
  
  
  Verify Platform Settings:
  
  Check the platform settings in your SAP system to ensure that