How To Fix HL218 - Help type & is not valid for the platform &

SAP Error Message - Details

• Message type: E = Error

• Message class: HL - IWB: Help Links

• Message number: 218

• Message text: Help type & is not valid for the platform &

What causes this issue?

You tried to start the online help with help type &v1& on platform &v2&
. Help type &v1& is not supported on this platform.

System Response

Profile parameter eu/iwb/help_type must contain a valid help type.

How to fix this error?

Contact your system administrator to maintain the profile parameters.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message HL218 - Help type & is not valid for the platform & ?

  The SAP error message HL218 indicates that the help type specified is not valid for the platform you are using. This error typically arises when there is a mismatch between the help type configuration and the platform settings in your SAP system.
  Cause:
  
  Invalid Help Type: The help type specified in the system is not recognized or is not configured for the current platform.
  Configuration Issues: There may be issues in the configuration settings for the help types in the SAP system.
  Platform Compatibility: The help type may not be compatible with the version or type of the SAP platform you are using (e.g., SAP GUI, Web, etc.).
  
  Solution:
  
  
  Check Help Type Configuration:
  
  Go to the transaction code SICF (HTTP Service Hierarchy Maintenance) and check the configuration for the help types.
  Ensure that the help type you are trying to use is correctly defined and activated.
  
  
  
  Verify Platform Settings:
  
  Check the platform settings in your SAP system to ensure that they are compatible with the help type you are trying to access.
  You can do this by navigating to the relevant configuration settings in the SAP system.
  
  
  
  Update or Correct Help Type:
  
  If the help type is incorrect, update it to a valid one that is supported by your platform.
  You may need to consult with your SAP Basis team or system administrator to ensure that the correct help types are configured.
  
  
  
  Check Documentation:
  
  Refer to the SAP documentation or help portal for information on valid help types for your specific platform version.
  
  
  
  SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message. There may be patches or updates that resolve the issue.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP Support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes like SICF, SE80, and SE11 for checking service definitions and data dictionary objects.
  SAP Help Portal: Utilize the SAP Help Portal for additional resources and documentation related to help types and platform compatibility.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to identify the cause of the HL218 error and implement a solution to resolve it.