How To Fix HL216 - The HTML display of the online help is not supported by KP

HL216 - Overview

• Message type: E = Error

• Message class: HL - IWB: Help Links

• Message number: 216

• Message text: The HTML display of the online help is not supported by KP

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message HL216 - The HTML display of the online help is not supported by KP ?

  The SAP error message HL216 indicates that the HTML display of the online help is not supported by the specific transaction or application you are using (in this case, KP, which typically refers to the "Cost Planning" module in SAP). This error can occur for several reasons, and here are some potential causes, solutions, and related information:
  Causes:
  
  Missing HTML Help Files: The HTML help files required for the online help might not be installed or configured correctly in your SAP system.
  Transaction Limitations: The specific transaction (KP) may not have HTML help available, as not all transactions in SAP have comprehensive online help.
  System Configuration: The system may not be configured to support HTML help, or the necessary settings may not be enabled.
  Browser Compatibility: The browser being used to access the help may not be compatible with the HTML help format.
  
  Solutions:
  
  
  Check Help Configuration:
  
  Ensure that the HTML help is properly configured in your SAP