How To Fix HL220 - Specify a valid Netscape path in the transaction FILE

SAP Error Message - Details

• Message type: E = Error

• Message class: HL - IWB: Help Links

• Message number: 220

• Message text: Specify a valid Netscape path in the transaction FILE

What causes this issue?

Logical file name NETSCAPE contains an invalid path name.

System Response

When you start the HTML help under Unix, logical file names are used to
define the corresponding path of the browser to be started. If there is
no logical file name or if it has an invalid definition, the HTML help
cannot be started under Unix.

How to fix this error?

Enter a valid path name for NETSCAPE in Transaction FILE.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message HL220 - Specify a valid Netscape path in the transaction FILE ?

  The SAP error message HL220, which states "Specify a valid Netscape path in the transaction FILE," typically occurs when the system is unable to find the specified path for the Netscape browser. This can happen in scenarios where SAP is configured to use a web browser for certain functionalities, such as displaying documents or web content.
  Cause:
  
  Incorrect Path Configuration: The path to the Netscape browser may be incorrectly specified in the SAP system settings.
  Netscape Not Installed: The Netscape browser may not be installed on the system, or it may have been uninstalled.
  Legacy Configuration: The configuration may be outdated, as Netscape is no longer a commonly used browser, and many systems have moved to other browsers like Chrome, Firefox, or Edge.
  
  Solution:
  To resolve the HL220 error, you can follow these steps:
  
  
  Check Netscape Installation:
  
  Ensure that the Netscape browser is installed on the server or client machine where the SAP GUI is running.
  
  
  
  Update the Path in Transaction FILE:
  
  Go to transaction FILE in the SAP GUI.
  Look for the field where the Netscape path is specified.
  Update the path to point to the correct installation directory of the Netscape browser. If Netscape is not installed, consider installing it or updating the configuration to use a different browser.
  
  
  
  Use a Different Browser:
  
  If Netscape is not required, consider configuring SAP to use a more modern browser. This may involve changing settings in the SAP GUI or the relevant configuration files.
  
  
  
  Check SAP Notes:
  
  Look for any relevant SAP Notes or documentation that may provide additional guidance on configuring web browsers in your specific version of SAP.
  
  
  
  Consult with Basis Team:
  
  If you are unsure about making these changes, consult with your SAP Basis team or system administrator for assistance.
  
  
  
  Related Information:
  
  SAP GUI Configuration: The SAP GUI allows users to configure various settings, including the default web browser for certain transactions.
  Browser Compatibility: Ensure that the browser you choose to use is compatible with the version of SAP you are running.
  Legacy Systems: If you are working with a legacy SAP system, consider upgrading to a more recent version that supports modern browsers.
  
  By following these steps, you should be able to resolve the HL220 error and ensure that your SAP system can properly access web content.