How To Fix HL217 - Specify a valid help type in the profile parameters eu/iwb*

SAP Error Message - Details

• Message type: E = Error

• Message class: HL - IWB: Help Links

• Message number: 217

• Message text: Specify a valid help type in the profile parameters eu/iwb*

What causes this issue?

An invalid help type was defined in profile parameter eu/iwb/help_type.

System Response

Profile parameter eu/iwb/help_type must be correctly configured for the
system.

How to fix this error?

Contact your system administrator to maintain the profile parameters.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message HL217 - Specify a valid help type in the profile parameters eu/iwb* ?

  The SAP error message HL217, which states "Specify a valid help type in the profile parameters eu/iwb*", typically occurs when there is an issue with the configuration of the help system in SAP. This error is related to the Internet-based help (IWB) settings in the SAP system profile parameters.
  Cause:
  The error is usually caused by one of the following reasons:
  
  Missing or Incorrect Profile Parameters: The profile parameters related to the help system (specifically eu/iwb*) are either missing or incorrectly configured.
  Invalid Help Type: The help type specified in the profile parameters is not valid or recognized by the system.
  System Configuration Issues: There may be issues with the overall configuration of the SAP system that affect the help functionality.
  
  Solution:
  To resolve the HL217 error, you can follow these steps:
  
  
  Check Profile Parameters:
  
  Go to transaction RZ10 (Profile Maintenance).
  Check the instance profile and the default profile for the parameters starting with eu/iwb*.
  Ensure that the parameters are correctly set. Common parameters include:
  
  eu/iwb/help_type
  eu/iwb/help_url
  
  
  If these parameters are missing, you may need to add them with valid values.
  
  
  
  Set Valid Help Type:
  
  Ensure that the help type specified in the parameters is valid. Common help types include:
  
  HTML
  SAP
  
  
  You can refer to SAP documentation or consult with your SAP Basis team to determine the appropriate help type for your system.
  
  
  
  Restart the Instance:
  
  After making changes to the profile parameters, restart the SAP instance for the changes to take effect.
  
  
  
  Check SAP Notes:
  
  Look for any relevant SAP Notes that may address this specific error. SAP Notes can provide additional insights or patches that may resolve the issue.
  
  
  
  Consult SAP Support:
  
  If the issue persists after checking the parameters and making necessary adjustments, consider reaching out to SAP Support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: 
  
  RZ10 - Profile Maintenance
  RZ11 - Profile Parameter Display
  
  
  Documentation: Refer to the SAP Help Portal for detailed information on configuring the help system and understanding profile parameters.
  SAP Notes: Search for specific SAP Notes related to the HL217 error for any known issues or fixes.
  
  By following these steps, you should be able to resolve the HL217 error and ensure that the help system in your SAP environment is functioning correctly.