How To Fix HIEPRD024 - EE rejected: EE has no Personal Details record

SAP Error Message - Details

• Message type: E = Error

• Message class: HIEPRD - PRD Related Message

• Message number: 024

• Message text: EE rejected: EE has no Personal Details record

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message HIEPRD024 - EE rejected: EE has no Personal Details record ?

  The SAP error message HIEPRD024 indicates that the Employee (EE) has no Personal Details record in the system. This error typically arises when trying to process or access employee-related data, such as during payroll processing, reporting, or when attempting to view employee information.
  Cause:
  
  Missing Personal Details: The employee record does not have the necessary personal details (e.g., name, date of birth, address) entered in the system.
  Data Entry Issues: The employee might have been created without completing the personal details section.
  Data Deletion: Personal details may have been deleted or not properly saved during data entry.
  Incorrect Employee Number: The employee number being referenced may be incorrect or does not exist in the system.
  
  Solution:
  
  Check Employee Record: Verify the employee number in the system to ensure it is correct.
  Enter Personal Details:
  
  Navigate to the employee's master data (usually in transaction code PA30).
  Check if the Personal Details infotype (IT0002) is populated.
  If not, enter the required personal details and save the record.
  
  
  Data Consistency Check: Run a consistency check on the employee records to identify any missing or inconsistent data.
  Authorization: Ensure that you have the necessary authorizations to view or edit employee records.
  Consult with HR: If you are not able to resolve the issue, consult with your HR department or SAP support team for further assistance.
  
  Related Information:
  
  Transaction Codes: 
  
  PA30: Maintain HR Master Data
  PA20: Display HR Master Data
  
  
  Infotypes: 
  
  IT0002: Personal Data
  
  
  SAP Notes: Check for any relevant SAP Notes or documentation that may address this specific error or provide additional troubleshooting steps.
  User Roles: Ensure that the user role has the necessary permissions to access and modify employee data.
  
  By following these steps, you should be able to resolve the HIEPRD024 error and ensure that the employee's personal details are correctly recorded in the SAP system.