How To Fix GTR_GENERAL083 - Multiple Payment Recipient not activated in customizing

SAP Error Message - Details

• Message type: E = Error

• Message class: GTR_GENERAL - General Messages Grantor Management

• Message number: 083

• Message text: Multiple Payment Recipient not activated in customizing

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message GTR_GENERAL083 - Multiple Payment Recipient not activated in customizing ?

  The SAP error message GTR_GENERAL083 indicates that the system has detected multiple payment recipients, but the necessary configuration to handle this scenario is not activated in the customizing settings. This error typically arises in the context of payment processing, particularly when dealing with multiple payment recipients in a transaction.
  Cause:
  The error occurs when:
  
  You are trying to process a payment that involves multiple recipients (e.g., multiple vendors or payees).
  The system settings (customizing) do not allow for multiple payment recipients, which means that the necessary configurations to handle such cases have not been activated.
  
  Solution:
  To resolve this error, you need to activate the relevant settings in the SAP customizing. Here are the steps to do so:
  
  
  Access Customizing:
  
  Go to the SAP Easy Access screen.
  Enter transaction code SPRO to access the SAP Reference IMG (Implementation Guide).
  
  
  
  Navigate to the Relevant Configuration:
  
  Follow the path: Financial Accounting (New) > Accounts Payable > Payments > Configure Payment Methods for Country.
  Alternatively, you may need to check under Financial Supply Chain Management > Treasury and Risk Management > Payment Transactions.
  
  
  
  Activate Multiple Payment Recipients:
  
  Look for the option related to "Multiple Payment Recipients" or similar settings.
  Ensure that the option to allow multiple payment recipients is activated.
  
  
  
  Save Changes:
  
  After making the necessary changes, save your configuration.
  
  
  
  Test the Payment Process:
  
  Try to execute the payment transaction again to see if the error persists.
  
  
  
  Related Information:
  
  Documentation: Refer to SAP Help documentation for detailed information on payment processing and configuration settings.
  User Roles: Ensure that you have the necessary authorizations to make changes in the customizing settings.
  Support: If you are unsure about making these changes, consult with your SAP Basis or functional consultant for assistance.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as F110 (Automatic Payment Transactions) for processing payments.
  
  By following these steps, you should be able to resolve the GTR_GENERAL083 error and successfully process payments involving multiple recipients.