How To Fix GTCN_MESSAGE376 - Company code &1 refund list &2 does not exist


SAP Error Message - Details

  • Message type: E = Error

  • Message class: GTCN_MESSAGE - GTCN: Message Class

  • Message number: 376

  • Message text: Company code &1 refund list &2 does not exist

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message GTCN_MESSAGE376 - Company code &1 refund list &2 does not exist ?

    The SAP error message GTCN_MESSAGE376 indicates that a refund list for a specific company code does not exist in the system. This error typically arises in the context of financial transactions, particularly when dealing with refunds or credit notes.

    Cause:

    1. Non-Existent Refund List: The specified refund list for the given company code has not been created or has been deleted.
    2. Incorrect Company Code: The company code provided in the transaction may be incorrect or does not match any existing records in the system.
    3. Data Entry Error: There may be a typographical error in the input fields, leading to the system not being able to find the refund list.
    4. Authorization Issues: The user may not have the necessary permissions to view or access the refund list for the specified company code.

    Solution:

    1. Verify Company Code: Check if the company code entered is correct and exists in the system. You can do this by navigating to the relevant configuration or master data areas in SAP.
    2. Check Refund List Creation: Ensure that the refund list has been created for the specified company code. If it has not been created, you may need to create it manually or through the appropriate transaction.
    3. Review Input Data: Double-check the input data for any typographical errors or incorrect entries. Ensure that all required fields are filled out correctly.
    4. User Authorization: Confirm that the user has the necessary authorizations to access the refund list. If not, contact your SAP security administrator to grant the required permissions.
    5. Consult Documentation: Refer to SAP documentation or help files for additional context on the specific transaction or process you are working with.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes that may be used to create or manage refund lists, such as FB60 (Enter Incoming Invoices) or FBL1N (Vendor Line Item Display).
    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP Notes can provide additional insights or solutions.
    • Support: If the issue persists after trying the above solutions, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.

    By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.

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