How To Fix GTCN_MESSAGE373 - Saving empty refund list is not allowed

GTCN_MESSAGE373 - Overview

• Message type: E = Error

• Message class: GTCN_MESSAGE - GTCN: Message Class

• Message number: 373

• Message text: Saving empty refund list is not allowed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message GTCN_MESSAGE373 - Saving empty refund list is not allowed ?

  The SAP error message GTCN_MESSAGE373 ("Saving empty refund list is not allowed") typically occurs in the context of the SAP system when a user attempts to save a refund list that does not contain any entries. This error is part of the SAP Global Trade Services (GTS) module, which is used for managing compliance and trade processes.
  
  Cause:
  The primary cause of this error is that the refund list you are trying to save is empty. This can happen if:
  
  No refund items were added to the list before attempting to save.
  There was an issue during the process of adding items to the refund list, resulting in an empty list.
  The user may have inadvertently cleared the list or not selected any items.
  
  
  Solution:
  To resolve this error, you should ensure that the refund list contains at least one valid entry before attempting to save it. Here are the steps you can take:
  
  
  Check the Refund List: