How To Fix GTCN_MESSAGE085 - Verification document is void

SAP Error Message - Details

• Message type: E = Error

• Message class: GTCN_MESSAGE - GTCN: Message Class

• Message number: 085

• Message text: Verification document is void

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message GTCN_MESSAGE085 - Verification document is void ?

  The SAP error message GTCN_MESSAGE085, which states "Verification document is void," typically occurs in the context of the SAP Global Trade Services (GTS) module. This error indicates that the verification document you are trying to process is no longer valid or has been marked as void. Here are some potential causes, solutions, and related information for this error:
  Causes:
  
  Document Status: The verification document may have been manually voided or canceled in the system, which means it cannot be used for further processing.
  Data Entry Errors: There may have been an error in entering the document number or other related data, leading to the system not being able to find a valid document.
  System Configuration: There may be configuration settings in GTS that affect the validity of verification documents.
  Expired Documents: The document may have a validity period that has expired, making it void.
  
  Solutions:
  
  Check Document Status: Verify the status of the verification document in the GTS system. If it is marked as void, you will need to create a new verification document.
  Recreate the Document: If the document is void, you may need to recreate it. Ensure that all necessary information is correctly entered.
  Review Configuration: Check the configuration settings in GTS to ensure that they are set up correctly for handling verification documents.
  Consult Logs: Look at the application logs or error logs in SAP to get more details about why the document is considered void.
  User Authorization: Ensure that you have the necessary permissions to access and process the verification document.
  Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting SAP documentation for further assistance.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review the SAP GTS documentation for information on managing verification documents and understanding their lifecycle.
  Training: If you are frequently encountering issues with GTS, consider additional training or resources to better understand the module and its functionalities.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.