How To Fix GTCN_MESSAGE087 - Fail to reject verification document request

SAP Error Message - Details

• Message type: E = Error

• Message class: GTCN_MESSAGE - GTCN: Message Class

• Message number: 087

• Message text: Fail to reject verification document request

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message GTCN_MESSAGE087 - Fail to reject verification document request ?

  The SAP error message GTCN_MESSAGE087, which indicates a failure to reject a verification document request, typically arises in the context of the Global Trade Services (GTS) module. This error can occur due to various reasons, and understanding the cause is essential for finding an appropriate solution.
  Possible Causes:
  
  Incomplete Data: The verification document request may lack necessary information or data fields that are required for processing.
  Authorization Issues: The user attempting to reject the request may not have the necessary permissions or roles assigned in the system.
  System Configuration: There may be configuration issues within the GTS settings that prevent the rejection of the document request.
  Document Status: The document may already be in a status that does not allow for rejection, such as being processed or completed.
  Technical Issues: There could be underlying technical issues, such as database locks or system errors, that are preventing the action from being completed.
  
  Solutions:
  
  Check Data Completeness: Review the verification document request to ensure all required fields are filled out correctly. Make any necessary corrections.
  Verify User Permissions: Ensure that the user has the appropriate authorizations to reject verification document requests. This may involve checking roles and permissions in the user profile.
  Review Configuration Settings: Consult with your SAP GTS administrator to verify that the system is configured correctly for handling verification document requests.
  Check Document Status: Look at the status of the document in question. If it is not in a state that allows rejection, you may need to take alternative actions.
  Consult Logs and Traces: Check system logs or traces for any additional error messages or warnings that could provide more context about the failure.
  Contact SAP Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide patches or updates if it is a known issue.
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes that may address this specific error message or provide guidance on similar issues.
  Documentation: Review the official SAP GTS documentation for insights on handling verification document requests and related processes.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By systematically addressing these areas, you should be able to identify the cause of the error and implement a suitable solution.