How To Fix GTCN_MESSAGE019 - Display not possible; the verification document does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: GTCN_MESSAGE - GTCN: Message Class

• Message number: 019

• Message text: Display not possible; the verification document does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message GTCN_MESSAGE019 - Display not possible; the verification document does not exist ?

  The SAP error message GTCN_MESSAGE019 ("Display not possible; the verification document does not exist") typically occurs in the context of the SAP Global Trade Services (GTS) module. This error indicates that the system is unable to display a verification document because it cannot find the corresponding document in the database.
  Causes:
  
  Missing Document: The verification document that you are trying to access may not exist in the system. This could be due to it not being created, deleted, or archived.
  Incorrect Document Number: The document number you are trying to display may be incorrect or mistyped.
  Authorization Issues: You may not have the necessary authorizations to view the document.
  Data Synchronization Issues: If the system is integrated with other systems, there may be synchronization issues leading to the document not being available.
  Configuration Issues: There may be configuration settings in GTS that are preventing the document from being displayed.
  
  Solutions:
  
  Verify Document Existence: Check if the verification document actually exists in the system. You can do this by searching for the document using the appropriate transaction codes or reports in GTS.
  Check Document Number: Ensure that you are entering the correct document number. Double-check for any typos or formatting issues.
  Review Authorizations: Ensure that your user profile has the necessary authorizations to access the verification document. You may need to contact your system administrator for assistance.
  Check Integration Settings: If your GTS system is integrated with other systems (like ERP), ensure that the data synchronization is functioning correctly and that the document has been transferred properly.
  Consult Configuration: Review the configuration settings in GTS to ensure that everything is set up correctly for document handling.
  System Logs: Check the system logs for any additional error messages or warnings that might provide more context about the issue.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in GTS, such as /GTS/VERIF for verification documents.
  SAP Notes: Search for SAP Notes related to GTCN_MESSAGE019 in the SAP Support Portal for any known issues or patches.
  Documentation: Review the SAP GTS documentation for more information on document management and troubleshooting.
  
  If the issue persists after trying the above solutions, it may be beneficial to reach out to your SAP support team or consult with an SAP GTS expert for further assistance.