How To Fix GI567 - The document cannot be reversed (see long text)

SAP Error Message - Details

• Message type: E = Error

• Message class: GI - FI-SL update

• Message number: 567

• Message text: The document cannot be reversed (see long text)

What causes this issue?

The document you want to reverse is updated in ledgers that do not
write line items. You cannot therefore reverse the document.
Example: Two ledgers L1 and L2
L1 with LI Ledger only stores account
L2 without LI Ledger stores account and cost center
Postings are made to account 400000, cost center 4711, amount 100.-.
If document reversal were allowed, the following summary records would
be updated in ledger L2 since the reversal is created on the basis of
the line items from L1:
-4000004711100.
400000 -100.- => is no longer correct

System Response

The system cancels the reversal transaction.

How to fix this error?

You must reverse the document using a normal FI-SL posting (transaction
GB01 or GB11).

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message GI567 - The document cannot be reversed (see long text) ?

  The SAP error message GI567, which states "The document cannot be reversed (see long text)," typically occurs when there is an attempt to reverse a document that is not eligible for reversal. This can happen in various scenarios, particularly in the context of inventory management or financial transactions.
  Causes:
  
  Document Status: The document you are trying to reverse may be in a status that does not allow for reversal. For example, if the document has already been cleared or settled, it cannot be reversed.
  Posting Period: The posting period for the document may be closed. If the period is closed, you cannot reverse transactions that belong to that period.
  Document Type Restrictions: Certain document types may have restrictions on reversals. For instance, some financial documents may not allow reversals due to specific business rules.
  Dependencies: The document may have dependencies on other documents or transactions that prevent it from being reversed.
  Configuration Settings: There may be configuration settings in the system that restrict the reversal of certain types of documents.
  
  Solutions:
  
  Check Document Status: Review the status of the document you are trying to reverse. If it has been cleared or settled, you may need to take alternative actions, such as creating a new document to correct the previous one.
  Open Posting Period: Ensure that the posting period for the document is open. If it is closed, you may need to open the period temporarily (if allowed) or use a different approach to correct the transaction.
  Review Document Type: Check the document type and its associated settings to see if there are any restrictions on reversals. Consult with your SAP administrator or functional consultant if necessary.
  Check Dependencies: Investigate if there are any dependent documents or transactions that need to be addressed before you can reverse the document.
  Consult Long Text: The error message often has a long text that provides additional context or specific reasons for the error. Make sure to read this long text for more detailed information.
  Use Alternative Methods: If reversal is not possible, consider using alternative methods such as creating a correcting entry or adjusting the relevant accounts.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as MBST (for reversing material documents) or FB08 (for reversing financial documents).
  SAP Notes: Check SAP Notes for any known issues or updates related to this error message.
  User Authorization: Ensure that you have the necessary authorizations to perform reversals in the system.
  Consult Documentation: Refer to SAP documentation or user manuals for specific guidance on handling document reversals in your particular module (e.g., MM, FI).
  
  If the issue persists after checking these aspects, it may be beneficial to consult with your SAP support team or a functional consultant for further assistance.