How To Fix GG811 - The entry is not supported

SAP Error Message - Details

• Message type: E = Error

• Message class: GG - Messages for FI-SL customizing

• Message number: 811

• Message text: The entry is not supported

What causes this issue?

The entry is not supported. Use F4 Help to display possible entries.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Only use entries that are also documented in F4 Help.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message GG811 - The entry is not supported ?

  The SAP error message GG811, which states "The entry is not supported," typically occurs in the context of the SAP General Ledger (G/L) or during the processing of certain transactions. This error can arise due to various reasons, and understanding the cause is essential for finding an appropriate solution.
  Causes of Error GG811
  
  
  Invalid Account Type: The account type you are trying to use may not be supported for the transaction you are attempting to perform. For example, certain accounts may not be allowed for specific types of postings.
  
  
  Missing Configuration: The configuration for the G/L account or the transaction type may not be set up correctly in the system. This could include missing account assignments or incorrect settings in the chart of accounts.
  
  
  Posting Period Issues: The posting period may be closed or not open for the type of transaction you are trying to execute.
  
  
  Document Type Restrictions: The document type you are using may not allow the entry you are trying to make.
  
  
  Authorization Issues: The user may not have the necessary authorizations to perform the transaction with the specified entry.
  
  
  Solutions to Error GG811
  
  
  Check Account Type: Verify that the account type you are using is appropriate for the transaction. Ensure that the account is active and configured correctly in the system.
  
  
  Review Configuration: Go to the configuration settings in SAP (transaction code SPRO) and check the settings for the G/L account and the relevant transaction type. Ensure that all necessary configurations are in place.
  
  
  Open Posting Period: Check the posting periods in the system (transaction code OB52) to ensure that the period you are trying to post to is open.
  
  
  Document Type Validation: Ensure that the document type you are using is valid for the type of transaction you are trying to execute. You can check this in the configuration settings.
  
  
  Authorization Check: Verify that the user has the necessary authorizations to perform the transaction. This can be checked through transaction code SU53 or by consulting with your security team.
  
  
  Consult SAP Notes: Sometimes, specific issues may be documented in SAP Notes. Check the SAP Support Portal for any relevant notes that may address this error.
  
  
  Related Information
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FB50 (G/L Account Document Entry), F-02 (General Posting), and OB52 (Manage Posting Periods).
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  Documentation: Review SAP documentation for G/L accounting to understand the requirements and restrictions for various transactions.
  
  If the issue persists after checking the above points, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in financial accounting within SAP.