How To Fix FTR_GENERAL587 - Correspondence counter-confirmed; hence completed automatically


SAP Error Message - Details

  • Message type: E = Error

  • Message class: FTR_GENERAL - Common messages for Correspondence object

  • Message number: 587

  • Message text: Correspondence counter-confirmed; hence completed automatically

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  • Self-Explanatory Message

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    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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  • What is the cause and solution for SAP error message FTR_GENERAL587 - Correspondence counter-confirmed; hence completed automatically ?

    The SAP error message FTR_GENERAL587 indicates that a correspondence (typically related to financial transactions or instruments) has been counter-confirmed, which means that the system has automatically completed the process without requiring further action from the user. This message is often encountered in the context of financial transactions, particularly in the area of treasury and risk management.

    Cause:

    The error message is triggered when:

    • A correspondence document has been confirmed by a counterparty, which leads the system to automatically mark the transaction as completed.
    • The system recognizes that no further action is needed from the user because the confirmation from the counterparty has been received.

    Solution:

    Since this message indicates that the process has been completed automatically, there is typically no action required from the user. However, if you need to address this situation, consider the following steps:

    1. Review Correspondence: Check the correspondence document to understand the details of the counter-confirmation. This can provide insights into why the transaction was completed automatically.

    2. Check Transaction Status: Verify the status of the related financial transaction in the system. Ensure that all necessary actions have been taken and that the transaction is correctly reflected in your records.

    3. Consult Documentation: Refer to SAP documentation or help resources for further clarification on the specific transaction type and the implications of the counter-confirmation.

    4. Contact Support: If you believe this message is appearing in error or if you need further assistance, consider reaching out to your SAP support team or consulting with an SAP expert.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes in SAP that pertain to treasury and risk management, as they may help you navigate the system more effectively.
    • SAP Notes: Check for any SAP Notes related to this error message, as they may provide additional context or solutions.
    • User Training: Ensure that users involved in financial transactions are trained on the implications of confirmations and counter-confirmations to minimize confusion in the future.

    In summary, the FTR_GENERAL587 message indicates that the system has automatically completed a transaction due to a counter-confirmation. While no immediate action is required, reviewing the details and ensuring proper understanding of the process is advisable.

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