How To Fix FTR_GENERAL589 - Incoming correspondence created manually

SAP Error Message - Details

• Message type: E = Error

• Message class: FTR_GENERAL - Common messages for Correspondence object

• Message number: 589

• Message text: Incoming correspondence created manually

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FTR_GENERAL589 - Incoming correspondence created manually ?

  The SAP error message FTR_GENERAL589 typically indicates that there is an issue related to the manual creation of incoming correspondence in the context of financial transactions or treasury management. This error can arise in various scenarios, particularly when dealing with financial instruments, payments, or other related transactions.
  Cause:
  The error message FTR_GENERAL589 usually occurs due to one of the following reasons:
  
  Manual Entry Restrictions: The system may have restrictions on manually entering certain types of incoming correspondence, which could be due to configuration settings or business rules.
  Data Inconsistencies: There may be inconsistencies or missing data in the transaction or correspondence that prevent the system from processing it correctly.
  Authorization Issues: The user may not have the necessary authorizations to create or manage incoming correspondence manually.
  Configuration Settings: The system configuration for handling incoming correspondence may not be set up correctly, leading to errors when trying to create entries manually.
  
  Solution:
  To resolve the FTR_GENERAL589 error, you can take the following steps:
  
  Check Configuration: Review the configuration settings related to incoming correspondence in the SAP system. Ensure that the settings allow for manual entries where necessary.
  Data Validation: Verify that all required fields and data are correctly filled out. Look for any missing or inconsistent data that could be causing the error.
  User Authorizations: Ensure that the user attempting to create the correspondence has the necessary authorizations. If not, work with your SAP security team to grant the appropriate permissions.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling incoming correspondence and any related configuration settings.
  SAP Notes: Check for any relevant SAP Notes or updates that may address this specific error message. Sometimes, SAP releases patches or notes that provide solutions for known issues.
  Contact Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. Provide them with details of the error and the context in which it occurs.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes related to incoming correspondence, such as FTR_CREATE or FTR_EDIT, which may help in troubleshooting.
  SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and can provide insights or solutions.
  Training and Documentation: Ensure that users are trained on the correct procedures for handling incoming correspondence to minimize errors.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.