How To Fix FTR_GENERAL586 - Counter-confirmed by incoming correspondence &1

SAP Error Message - Details

• Message type: E = Error

• Message class: FTR_GENERAL - Common messages for Correspondence object

• Message number: 586

• Message text: Counter-confirmed by incoming correspondence &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message FTR_GENERAL586 - Counter-confirmed by incoming correspondence &1 ?

  The SAP error message FTR_GENERAL586 indicates that a counter-confirmation has been received for a transaction, which means that the system has detected a discrepancy between the expected and actual confirmations for a financial transaction, typically in the context of financial instruments or treasury management.
  Cause:
  This error usually occurs in the following scenarios:
  
  Counter-confirmation Received: The system has received a confirmation from a counterparty that contradicts the original confirmation sent by your organization.
  Data Mismatch: There may be a mismatch in the data related to the transaction, such as amounts, dates, or other relevant details.
  Timing Issues: The confirmations may have been processed at different times, leading to inconsistencies.
  Manual Entry Errors: Errors during manual entry of confirmations can lead to discrepancies.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  Review Incoming Correspondence: Check the incoming correspondence (the document or confirmation) referenced by the error message. Ensure that the details match your records.
  Compare Confirmations: Compare the original confirmation sent by your organization with the counter-confirmation received. Look for discrepancies in amounts, dates, or other relevant fields.
  Correct Data: If you find discrepancies, correct the data in your system to match the counterparty's confirmation, if it is valid.
  Reprocess Confirmations: If necessary, reprocess the confirmations in the system to ensure that all records are updated correctly.
  Consult with Counterparty: If there is a significant discrepancy that cannot be resolved internally, consult with the counterparty to clarify the differences and agree on the correct data.
  Check Configuration: Ensure that the configuration settings in your SAP system for handling confirmations are set up correctly.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like FTR_EDIT (to edit financial transactions) or FTR_COM (to manage confirmations) to investigate and resolve the issue.
  Documentation: Refer to SAP documentation or help files related to financial transactions and confirmations for more detailed guidance.
  Support: If the issue persists, consider reaching out to your SAP support team or consulting with SAP experts for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.