How To Fix FTR_GENERAL584 - Correspondence matched; for more information, use "Show Matches/Linkages"

SAP Error Message - Details

• Message type: E = Error

• Message class: FTR_GENERAL - Common messages for Correspondence object

• Message number: 584

• Message text: Correspondence matched; for more information, use "Show Matches/Linkages"

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FTR_GENERAL584 - Correspondence matched; for more information, use "Show Matches/Linkages" ?

  The SAP error message FTR_GENERAL584 typically indicates that there are existing correspondence records that match the criteria of the transaction you are trying to process. This message is often encountered in the context of financial transactions, particularly in the area of treasury and risk management.
  Cause:
  The error occurs when you attempt to create or process a financial transaction (like a payment or a reconciliation) that has already been matched with existing correspondence records. This could happen due to:
  
  Duplicate Entries: The transaction you are trying to process may already have been processed or matched with another correspondence.
  Incorrect Data Entry: There may be an issue with the data you are entering, leading to a match with existing records.
  System Configuration: The system may be configured to prevent duplicate processing of certain transactions.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Use "Show Matches/Linkages": As suggested in the error message, use the "Show Matches/Linkages" option to view the existing correspondence records that are causing the match. This will help you identify the specific records involved.
  
  
  Review Correspondence Records: Check the details of the matched correspondence records to understand why your transaction is being flagged. Look for:
  
  Duplicate entries
  Incorrect or incomplete data
  Any discrepancies that need to be addressed
  
  
  
  Adjust Your Transaction: If you find that your transaction is indeed a duplicate, you may need to adjust it or choose a different approach to process your financial activity.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for more detailed guidance on handling correspondence and matching processes in your specific SAP module.
  
  
  Contact Support: If you are unable to resolve the issue on your own, consider reaching out to your SAP support team or consulting with an SAP expert who can provide further assistance.
  
  
  Related Information:
  
  SAP Modules: This error is commonly associated with SAP modules related to Financial Accounting (FI) and Treasury Management (TRM).
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help you navigate to the correspondence records or related financial transactions.
  System Configuration: Understanding the configuration settings in your SAP system regarding correspondence and transaction processing can help prevent similar issues in the future.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.