How To Fix FT310 - Dunning procedure has only & dunning levels

SAP Error Message - Details

• Message type: E = Error

• Message class: FT - FI Table Maintenance Error Messages

• Message number: 310

• Message text: Dunning procedure has only & dunning levels

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message FT310 - Dunning procedure has only & dunning levels ?

  The SAP error message FT310 indicates that the dunning procedure you are trying to use has a limited number of dunning levels defined, and the system is unable to process the dunning run as expected. This typically occurs when the dunning procedure is configured with fewer levels than required for the dunning run you are attempting to execute.
  Cause:
  
  Limited Dunning Levels: The dunning procedure has been set up with fewer dunning levels than needed. For example, if the dunning procedure is configured with only 2 levels, but the system is trying to process a dunning run that requires 3 levels, this error will occur.
  Configuration Issues: There may be a misconfiguration in the dunning procedure settings in the SAP system.
  Dunning Procedure Assignment: The dunning procedure assigned to the customer or vendor may not match the expected configuration.
  
  Solution:
  
  
  Check Dunning Procedure Configuration:
  
  Go to the transaction code OB77 (Dunning Procedure) in SAP.
  Review the dunning procedure assigned to the customer or vendor.
  Check the number of dunning levels defined for that procedure.
  
  
  
  Modify Dunning Levels:
  
  If the dunning procedure has fewer levels than required, you can add additional dunning levels.
  In the dunning procedure configuration, you can define the number of levels and the parameters for each level (e.g., dunning text, dunning charges, etc.).
  
  
  
  Assign Correct Dunning Procedure:
  
  Ensure that the correct dunning procedure is assigned to the customer or vendor master data.
  You can check this in the customer/vendor master data using transaction codes FD03 (Display Customer) or FK03 (Display Vendor).
  
  
  
  Test the Dunning Run:
  
  After making the necessary changes, perform a test dunning run to ensure that the error is resolved.
  
  
  
  Related Information:
  
  Dunning Levels: Dunning levels are stages in the dunning process that define how overdue payments are handled. Each level can have different parameters, such as the dunning text and the amount of dunning fees.
  Dunning Procedure: A dunning procedure is a set of rules that govern how dunning is performed for customers or vendors. It includes the number of levels, the timing of dunning notices, and the content of those notices.
  Transaction Codes:
  
  OB77: To configure dunning procedures.
  FD03: To display customer master data.
  FK03: To display vendor master data.
  
  
  
  By following these steps, you should be able to resolve the FT310 error and successfully execute the dunning run.