How To Fix FT309 - Specify the number of dunning levels

SAP Error Message - Details

• Message type: E = Error

• Message class: FT - FI Table Maintenance Error Messages

• Message number: 309

• Message text: Specify the number of dunning levels

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message FT309 - Specify the number of dunning levels ?

  The SAP error message FT309, which states "Specify the number of dunning levels," typically occurs in the context of dunning procedures within the SAP system. Dunning is the process of communicating with customers to ensure the collection of accounts receivable. The error indicates that the system requires you to define the number of dunning levels for a specific dunning procedure, but this has not been set.
  Cause:
  The error is usually caused by one of the following reasons:
  
  Missing Configuration: The dunning procedure has not been properly configured in the system, specifically the number of dunning levels.
  Incomplete Data: The dunning procedure being used does not have the necessary parameters set, leading to the system not knowing how many levels of dunning to apply.
  
  Solution:
  To resolve the FT309 error, you need to specify the number of dunning levels for the dunning procedure. Here are the steps to do this:
  
  
  Access the Dunning Procedure Configuration:
  
  Go to the SAP Easy Access screen.
  Navigate to the following path: Financial Accounting (FI) -> Accounts Receivable -> Dunning -> Dunning Procedure -> Define Dunning Procedure.
  
  
  
  Select the Dunning Procedure:
  
  In the configuration screen, find and select the dunning procedure that is causing the error.
  
  
  
  Specify Dunning Levels:
  
  In the dunning procedure settings, look for the field that specifies the number of dunning levels.
  Enter the desired number of dunning levels (e.g., 1, 2, 3, etc.) based on your business requirements.
  
  
  
  Save the Configuration:
  
  After entering the number of dunning levels, save your changes.
  
  
  
  Test the Dunning Process:
  
  After making the changes, test the dunning process again to ensure that the error no longer appears.
  
  
  
  Related Information:
  
  Dunning Levels: Dunning levels define the stages of the dunning process. Each level can have different parameters, such as the number of days overdue before the dunning notice is sent, the text of the dunning notice, and the actions to be taken.
  Dunning Procedure: A dunning procedure is a set of rules that govern how dunning is handled for customers. It can include multiple levels, each with its own criteria and communication strategy.
  Transaction Codes: You may use transaction codes like OBV2 to access the dunning procedure configuration directly.
  
  If you continue to experience issues after following these steps, it may be helpful to consult with your SAP administrator or a consultant who specializes in SAP Financial Accounting for further assistance.