How To Fix FT307 - Dunning level data has still not been entered


SAP Error Message - Details

  • Message type: E = Error

  • Message class: FT - FI Table Maintenance Error Messages

  • Message number: 307

  • Message text: Dunning level data has still not been entered

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message FT307 - Dunning level data has still not been entered ?

    The SAP error message FT307, which states "Dunning level data has still not been entered," typically occurs in the context of the dunning process in SAP. Dunning is the process of communicating with customers to ensure the collection of accounts receivable. This error indicates that the system is expecting dunning level data to be defined for a customer or a specific account, but it has not been set up.

    Cause:

    1. Missing Dunning Data: The customer master record or the vendor master record does not have the necessary dunning information filled out.
    2. Dunning Procedure Not Assigned: The dunning procedure that should be applied to the customer or vendor is not assigned or is incorrectly configured.
    3. Dunning Levels Not Defined: The dunning levels themselves may not be defined in the system, or they may not be properly linked to the dunning procedure.

    Solution:

    To resolve the FT307 error, you can follow these steps:

    1. Check Customer/Vendor Master Data:

      • Go to the customer or vendor master record (transaction codes like FD03 for customers or FK03 for vendors).
      • Ensure that the dunning data is filled in the relevant sections (usually found under the "Dunning" tab).
    2. Assign Dunning Procedure:

      • Make sure that a dunning procedure is assigned to the customer or vendor. This can be done in the customer/vendor master data.
      • If necessary, you can assign a dunning procedure using transaction code OB77 for customers or OB78 for vendors.
    3. Define Dunning Levels:

      • Check if the dunning levels are defined in the system. You can do this using transaction code OBD2 (for dunning levels).
      • Ensure that the dunning levels are correctly configured and linked to the dunning procedure.
    4. Review Dunning Configuration:

      • If you have access, review the overall dunning configuration in the system to ensure that all necessary settings are in place. This can include checking the dunning area and dunning keys.
    5. Test the Dunning Process:

      • After making the necessary changes, run the dunning program again to see if the error persists.

    Related Information:

    • Dunning Procedure: A dunning procedure defines how the dunning process is carried out, including the number of dunning levels, the intervals between dunning notices, and the text used in the notices.
    • Dunning Levels: Each dunning level can have different parameters, such as the amount due, the number of days overdue, and the text for the dunning notice.
    • Transaction Codes:
      • FD03 - Display Customer Master
      • FK03 - Display Vendor Master
      • OB77 - Maintain Dunning Procedures
      • OBD2 - Maintain Dunning Levels

    By following these steps and ensuring that all necessary data is correctly entered, you should be able to resolve the FT307 error in SAP.

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