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Message type: E = Error
Message class: FT - FI Table Maintenance Error Messages
Message number: 307
Message text: Dunning level data has still not been entered
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FT307
- Dunning level data has still not been entered ?The SAP error message FT307, which states "Dunning level data has still not been entered," typically occurs in the context of the dunning process in SAP. Dunning is the process of communicating with customers to ensure the collection of accounts receivable. This error indicates that the system is expecting dunning level data to be defined for a customer or a specific account, but it has not been set up.
Cause:
- Missing Dunning Data: The customer master record or the vendor master record does not have the necessary dunning information filled out.
- Dunning Procedure Not Assigned: The dunning procedure that should be applied to the customer or vendor is not assigned or is incorrectly configured.
- Dunning Levels Not Defined: The dunning levels themselves may not be defined in the system, or they may not be properly linked to the dunning procedure.
Solution:
To resolve the FT307 error, you can follow these steps:
Check Customer/Vendor Master Data:
- Go to the customer or vendor master record (transaction codes like
FD03
for customers orFK03
for vendors).- Ensure that the dunning data is filled in the relevant sections (usually found under the "Dunning" tab).
Assign Dunning Procedure:
- Make sure that a dunning procedure is assigned to the customer or vendor. This can be done in the customer/vendor master data.
- If necessary, you can assign a dunning procedure using transaction code
OB77
for customers orOB78
for vendors.Define Dunning Levels:
- Check if the dunning levels are defined in the system. You can do this using transaction code
OBD2
(for dunning levels).- Ensure that the dunning levels are correctly configured and linked to the dunning procedure.
Review Dunning Configuration:
- If you have access, review the overall dunning configuration in the system to ensure that all necessary settings are in place. This can include checking the dunning area and dunning keys.
Test the Dunning Process:
- After making the necessary changes, run the dunning program again to see if the error persists.
Related Information:
FD03
- Display Customer MasterFK03
- Display Vendor MasterOB77
- Maintain Dunning ProceduresOBD2
- Maintain Dunning LevelsBy following these steps and ensuring that all necessary data is correctly entered, you should be able to resolve the FT307 error in SAP.
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