How To Fix FSBP_CRM_INBOUND038 - Only one fax number permitted for contract person relationship

SAP Error Message - Details

• Message type: E = Error

• Message class: FSBP_CRM_INBOUND -

• Message number: 038

• Message text: Only one fax number permitted for contract person relationship

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message FSBP_CRM_INBOUND038 - Only one fax number permitted for contract person relationship ?

  The SAP error message FSBP_CRM_INBOUND038 indicates that there is an issue with the data being processed related to a contract person relationship in the SAP system. Specifically, this error occurs when there is an attempt to assign more than one fax number to a single contract person relationship, which is not allowed by the system.
  Cause:
  The primary cause of this error is that the data being sent to the SAP system (likely through an inbound interface or data upload) contains multiple fax numbers for a single contract person relationship. SAP restricts the number of fax numbers to one per relationship to maintain data integrity and avoid confusion.
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Review the Data Source: Check the source of the data being sent to SAP. Ensure that there is only one fax number associated with each contract person relationship.
  
  
  Data Cleansing: If you find multiple fax numbers, you will need to clean the data. This may involve:
  
  Selecting the primary fax number to keep.
  Removing or consolidating any additional fax numbers.
  
  
  
  Update the Interface: If the data is being sent through an interface (like an IDoc or a web service), ensure that the logic in the interface is updated to prevent multiple fax numbers from being sent for the same relationship.
  
  
  Testing: After making the necessary changes, test the data upload or interface again to ensure that the error does not occur.
  
  
  Documentation: Document the changes made to the data and the interface for future reference and to prevent similar issues.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might provide additional insights or updates regarding this error message.
  Data Model: Familiarize yourself with the data model for contract person relationships in your SAP system to understand how fax numbers are managed.
  Error Handling: Implement error handling in your data processing logic to catch such issues early and provide meaningful feedback to users.
  
  By following these steps, you should be able to resolve the FSBP_CRM_INBOUND038 error and ensure that your data complies with SAP's requirements.