How To Fix FSBP_CRM_INBOUND036 - Address data is missing for contact person relationship


SAP Error Message - Details

  • Message type: E = Error

  • Message class: FSBP_CRM_INBOUND -

  • Message number: 036

  • Message text: Address data is missing for contact person relationship

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message FSBP_CRM_INBOUND036 - Address data is missing for contact person relationship ?

    The SAP error message FSBP_CRM_INBOUND036 indicates that there is missing address data for a contact person relationship in the CRM system. This error typically occurs during data transfer processes, such as when integrating data from an external system or during data uploads.

    Cause:

    The error is usually caused by one or more of the following reasons:

    1. Incomplete Data: The data being transferred does not include the necessary address information for the contact person.
    2. Data Mapping Issues: There may be a mismatch in the data mapping between the source system and the SAP CRM system, leading to missing fields.
    3. Configuration Issues: The configuration settings in SAP CRM may not be set up to handle the incoming data correctly.
    4. Data Integrity Issues: The contact person may not have been created properly in the system, or there may be inconsistencies in the data.

    Solution:

    To resolve the error, you can take the following steps:

    1. Check Data Completeness:

      • Ensure that the data being sent includes all required fields for the contact person, including address details (e.g., street, city, postal code, country).
      • Validate the data format and ensure it adheres to the expected structure.
    2. Review Data Mapping:

      • Verify the mapping of fields between the source system and SAP CRM. Ensure that all necessary fields are correctly mapped and that there are no missing fields.
    3. Check Configuration:

      • Review the configuration settings in SAP CRM related to contact person relationships. Ensure that the system is set up to accept the incoming data correctly.
      • Check if there are any specific settings that require address data for contact persons.
    4. Data Validation:

      • Use transaction codes like BP (Business Partner) to check if the contact person exists and if their address data is complete.
      • If the contact person is missing, create or update the contact person with the necessary address information.
    5. Error Logs:

      • Check the error logs or application logs in SAP to get more details about the error. This can provide insights into what specific data is missing.
    6. Testing:

      • After making the necessary corrections, test the data transfer again to ensure that the error is resolved.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as BP (Business Partner), CRMD_ORDER (for CRM orders), and SLG1 (for application logs).
    • SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance.
    • Documentation: Review SAP documentation related to CRM data integration and business partner management for best practices and troubleshooting tips.

    By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.

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