How To Fix FSBP_CRM_INBOUND019 - Invalid combination of action code &1 and &2 in nodes &3 and &4

SAP Error Message - Details

• Message type: E = Error

• Message class: FSBP_CRM_INBOUND -

• Message number: 019

• Message text: Invalid combination of action code &1 and &2 in nodes &3 and &4

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FSBP_CRM_INBOUND019 - Invalid combination of action code &1 and &2 in nodes &3 and &4 ?

  The SAP error message FSBP_CRM_INBOUND019 indicates that there is an invalid combination of action codes in the specified nodes during an inbound processing operation, typically related to CRM (Customer Relationship Management) data. This error often arises when there is a mismatch or conflict in the action codes being processed in the inbound message.
  Cause:
  
  Invalid Action Code Combination: The error usually occurs when the action codes specified in the inbound message do not align with the expected combinations defined in the system. For example, certain action codes may not be allowed to coexist or may require specific conditions to be met.
  Data Integrity Issues: There may be issues with the data being sent in the inbound message, such as missing required fields or incorrect values that lead to the invalid combination.
  Configuration Issues: The configuration settings in the CRM system may not be set up correctly to handle the specific action codes being used.
  
  Solution:
  
  Check Action Codes: Review the action codes specified in the inbound message. Ensure that they are valid and that their combination is allowed according to the business logic defined in your SAP system.
  Review Documentation: Consult the SAP documentation or configuration guides related to the specific CRM module you are working with. This can provide insights into valid action code combinations.
  Data Validation: Validate the data being sent in the inbound message. Ensure that all required fields are populated correctly and that the values conform to the expected formats.
  Configuration Review: If you have access, review the configuration settings in the CRM system to ensure that they are set up to handle the action codes being used. This may involve checking the customizing settings in transaction SPRO.
  Error Logs: Check the error logs for more detailed information about the error. This can provide additional context that may help in diagnosing the issue.
  Testing: If possible, create a test case with a known valid combination of action codes to see if the error persists. This can help isolate whether the issue is with the specific data being sent or a broader configuration issue.
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes that may address this specific error message or provide guidance on handling action codes in CRM inbound processing.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM21 (System Log), SLG1 (Application Log), and WE02 (IDoc Display) to help troubleshoot the issue.
  Community Forums: Consider checking SAP Community forums or other user groups for similar issues and solutions shared by other users.
  
  If the problem persists after following these steps, it may be beneficial to engage with your SAP support team or a consultant who specializes in SAP CRM for further assistance.