How To Fix FMLGD_INFO405 - No customer can be determined for reference &1

SAP Error Message - Details

• Message type: E = Error

• Message class: FMLGD_INFO -

• Message number: 405

• Message text: No customer can be determined for reference &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FMLGD_INFO405 - No customer can be determined for reference &1 ?

  The SAP error message FMLGD_INFO405 ("No customer can be determined for reference &1") typically occurs in the context of financial transactions, particularly when dealing with customer-related data in the SAP system. This error indicates that the system is unable to find a customer associated with the reference document specified (denoted by &1).
  Causes:
  
  
  Missing Customer Master Data: The customer master data may not exist for the reference document. This can happen if the customer has not been created in the system or if the customer data is incomplete.
  
  
  Incorrect Reference Document: The reference document (e.g., invoice, order) may not be linked to a valid customer. This could be due to data entry errors or incorrect document processing.
  
  
  Data Inconsistencies: There may be inconsistencies in the data, such as missing or incorrect entries in the customer master or related tables.
  
  
  Configuration Issues: There might be configuration issues in the system that prevent the proper determination of the customer.
  
  
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to view or access the customer data.
  
  
  Solutions:
  
  
  Check Customer Master Data: Verify that the customer master data exists for the reference document. You can do this by navigating to the customer master record in the SAP system and ensuring that all necessary information is filled out.
  
  
  Review Reference Document: Check the reference document to ensure it is correctly linked to a customer. If the document is incorrect, you may need to correct it or create a new one.
  
  
  Data Consistency Check: Run data consistency checks to identify any discrepancies in the customer data. This may involve checking related tables and ensuring that all necessary entries are present.
  
  
  Configuration Review: Review the configuration settings related to customer determination in the SAP system. Ensure that the settings align with your business processes.
  
  
  User Authorizations: Ensure that the user encountering the error has the necessary authorizations to access customer data. If not, work with your SAP security team to grant the appropriate permissions.
  
  
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. There may be patches or updates that resolve known issues.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as XD01 (Create Customer), XD02 (Change Customer), and XD03 (Display Customer) to manage customer data.
  Debugging: If you have access to debugging tools, you can analyze the program logic to understand why the customer determination is failing.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.