How To Fix FMLGD_INFO406 - No customer can be determined for company code &1/reference &2

SAP Error Message - Details

• Message type: E = Error

• Message class: FMLGD_INFO -

• Message number: 406

• Message text: No customer can be determined for company code &1/reference &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message FMLGD_INFO406 - No customer can be determined for company code &1/reference &2 ?

  The SAP error message FMLGD_INFO406 indicates that the system is unable to determine a customer for a specific company code and reference. This error typically arises in the context of financial transactions, particularly when dealing with customer-related data in the SAP system.
  Cause:
  The error can occur due to several reasons, including:
  
  
  Missing Customer Master Data: The customer master data may not be created for the specified company code. If the customer does not exist in the system for that company code, the system cannot determine the customer.
  
  
  Incorrect Company Code: The company code specified in the transaction may be incorrect or not linked to the customer.
  
  
  Reference Document Issues: The reference document (like an invoice or order) may not be correctly linked to a customer, or it may not exist.
  
  
  Data Inconsistencies: There may be inconsistencies in the data, such as missing or incorrect entries in the customer master or related tables.
  
  
  Authorization Issues: The user may not have the necessary authorizations to view or access the customer data.
  
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Customer Master Data:
  
  Go to the customer master data transaction (e.g., XD03 for display).
  Verify that the customer exists for the specified company code.
  If the customer does not exist, create the customer master data using transaction XD01 (create) or XD02 (change).
  
  
  
  Verify Company Code:
  
  Ensure that the correct company code is being used in the transaction.
  Check if the company code is correctly assigned to the customer in the master data.
  
  
  
  Review Reference Document:
  
  Check the reference document to ensure it is correctly linked to a customer.
  If necessary, correct any discrepancies in the document.
  
  
  
  Data Consistency Check:
  
  Run data consistency checks to identify any issues in the customer master or related tables.
  Use transaction codes like SE16 to view relevant tables (e.g., KNA1 for customer master data).
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to access customer data.
  Consult with your SAP security team if there are any authorization issues.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as XD01, XD02, XD03, SE16, and FB03 (to view documents).
  SAP Documentation: Refer to SAP Help documentation for detailed information on customer master data management and financial transactions.
  Support: If the issue persists after following the above steps, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  By following these steps, you should be able to identify and resolve the cause of the error message FMLGD_INFO406 in your SAP system.