How To Fix FMLGD_INFO407 - Customer &2 was determined for reference &1

SAP Error Message - Details

• Message type: E = Error

• Message class: FMLGD_INFO -

• Message number: 407

• Message text: Customer &2 was determined for reference &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FMLGD_INFO407 - Customer &2 was determined for reference &1 ?

  The SAP error message FMLGD_INFO407 typically indicates that there is an issue related to the customer determination process in the context of financial transactions or document processing. This message suggests that the system has determined a customer (identified by &2) for a reference document (identified by &1), but there may be some inconsistencies or issues that need to be addressed.
  Cause:
  
  Data Inconsistencies: The customer master data may have inconsistencies or missing information that prevents the system from correctly determining the customer.
  Configuration Issues: There may be configuration settings in the system that are not set up correctly for customer determination.
  Reference Document Issues: The reference document (e.g., invoice, order) may not be properly linked to the customer or may have missing data.
  Business Rules: The business rules defined in the system for customer determination may not be met, leading to the selection of an unexpected customer.
  
  Solution:
  
  Check Customer Master Data: Review the customer master data for the customer identified by &2. Ensure that all required fields are filled out correctly and that there are no inconsistencies.
  Review Configuration Settings: Check the configuration settings related to customer determination in the relevant modules (e.g., Sales and Distribution, Financial Accounting). Ensure that the settings align with your business processes.
  Examine Reference Document: Look into the reference document identified by &1. Ensure that it is correctly linked to the customer and that all necessary information is present.
  Consult Business Rules: Review the business rules that govern customer determination. Ensure that they are correctly defined and that the conditions for customer selection are met.
  Debugging: If the issue persists, consider using debugging tools in SAP to trace the customer determination process and identify where the logic may be failing.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like XD03 (Display Customer), FD03 (Display Customer Financial), or VA03 (Display Sales Order) to check customer and document details.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional guidance.
  Documentation: Review SAP documentation related to customer master data and customer determination processes for more detailed information on configuration and troubleshooting.
  
  If the issue continues after following these steps, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in the relevant module.