How To Fix FMLGD852 - Note to payee on credit memo contains several valid sort keys

SAP Error Message - Details

• Message type: E = Error

• Message class: FMLGD -

• Message number: 852

• Message text: Note to payee on credit memo contains several valid sort keys

What causes this issue?

The turnover interpretation (BTE process 00102021) has determined
several sort keys. However, the clearing control can only process one
sort key.

System Response

If no settings were defined for this event (message 852) in the
Customizing for error events, processing is continued with the sort key
determined first.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FMLGD852 - Note to payee on credit memo contains several valid sort keys ?

  The SAP error message FMLGD852 indicates that there is an issue with the "Note to payee" field in a credit memo. Specifically, it suggests that the note contains multiple valid sort keys, which can lead to confusion in processing the document.
  Cause:
  The error typically arises when:
  
  The "Note to payee" field is populated with multiple entries that are valid sort keys, which SAP cannot process correctly.
  The configuration of the payment terms or the way the note is structured may lead to ambiguity in determining which sort key to use.
  
  Solution:
  To resolve the FMLGD852 error, you can take the following steps:
  
  
  Review the Note to Payee: Check the content of the "Note to payee" field in the credit memo. Ensure that it contains only one valid sort key or that it is structured in a way that does not confuse the system.
  
  
  Modify the Note: If there are multiple valid sort keys, modify the note to include only one or clarify the entries to avoid ambiguity.
  
  
  Check Configuration: Review the configuration settings related to payment terms and sort keys in your SAP system. Ensure that they are set up correctly and that there are no conflicting entries.
  
  
  Consult Documentation: Refer to SAP documentation or notes related to this error message for any specific guidelines or updates that may apply to your version of SAP.
  
  
  Test Changes: After making the necessary changes, test the credit memo again to ensure that the error is resolved.
  
  
  Seek Help from SAP Support: If the issue persists, consider reaching out to SAP support for further assistance, providing them with details of the error and the steps you have taken.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may provide additional insights or patches related to this error.
  Transaction Codes: Familiarize yourself with transaction codes related to credit memos and payment processing, such as FB60 (Enter Incoming Invoice) or FB65 (Enter Credit Memo).
  User Forums: Engage with SAP user forums or communities where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to address the FMLGD852 error effectively.