How To Fix FMLGD853 - Note to payee on credit memo does not have any valid sort key

SAP Error Message - Details

• Message type: E = Error

• Message class: FMLGD -

• Message number: 853

• Message text: Note to payee on credit memo does not have any valid sort key

What causes this issue?

The turnover interpretation (BTE process 00102021) could not determine a
valid sort key from the bank data.
This can occur when no valid sort key could be determined from the note
to payee.

System Response

If no setting was defined for this event (message 853) in the
Customizing for error events, the system cannot execute the posting
automatically.
Otherwise the system carries out the posting in accordance with the
setting for message 853.

How to fix this error?

You should define posting type 01 (customer down payment) in the
Customizing for handling error event 853. This means that the payment
can then be updated automatically without you having to clear the open
items, for example, on a holding customer.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FMLGD853 - Note to payee on credit memo does not have any valid sort key ?

  The SAP error message FMLGD853 indicates that there is an issue with the "Note to payee" field in a credit memo. Specifically, it means that the note does not have a valid sort key associated with it. This can prevent the processing of the credit memo in the system.
  Cause:
  
  Missing or Incorrect Sort Key: The sort key is used to determine how the note to payee is formatted and processed. If the sort key is missing or incorrectly configured, the system cannot process the note.
  Configuration Issues: The configuration settings for the payment terms or the note to payee may not be set up correctly in the system.
  Data Entry Errors: There may be errors in the data entry for the credit memo, leading to an invalid or missing sort key.
  
  Solution:
  
  
  Check Sort Key Configuration:
  
  Go to the configuration settings in SAP (Transaction code SPRO).
  Navigate to the relevant area for payment terms or note to payee settings.
  Ensure that the sort keys are correctly defined and associated with the appropriate payment terms.
  
  
  
  Review Credit Memo Data:
  
  Open the credit memo in question and check the "Note to payee" field.
  Ensure that the sort key is populated correctly. If it is missing, you may need to enter a valid sort key.
  
  
  
  Update Payment Terms:
  
  If the credit memo is linked to specific payment terms, check if those terms have a valid sort key associated with them.
  If necessary, update the payment terms to include a valid sort key.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the error message FMLGD853 for any specific guidance or updates.
  
  
  
  Testing:
  
  After making the necessary changes, test the credit memo processing again to ensure that the error is resolved.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may provide additional insights or patches related to this error message.
  Transaction Codes: Familiarize yourself with transaction codes like FB60 (Enter Incoming Invoice) or FB65 (Enter Credit Memo) to understand how credit memos are processed.
  User Roles: Ensure that the user has the necessary permissions to make changes to the credit memo and its associated settings.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in financial accounting within SAP.