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Message type: E = Error
Message class: FMLGD -
Message number: 851
Message text: There is no note to payee on the credit memo
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FMLGD851
- There is no note to payee on the credit memo ?The SAP error message FMLGD851, which states "There is no note to payee on the credit memo," typically occurs when a credit memo is being processed without the required note to payee information. This note is essential for identifying the recipient of the payment and ensuring that the transaction is properly documented.
Cause:
- Missing Note to Payee: The credit memo does not have a note to payee specified, which is required for the payment process.
- Configuration Issues: The system may not be configured to automatically generate or require a note to payee for credit memos.
- Data Entry Error: The user may have overlooked entering the note to payee during the creation of the credit memo.
Solution:
Add Note to Payee:
- Go to the credit memo document in SAP.
- Navigate to the section where you can enter or edit the note to payee.
- Enter the appropriate note to payee information and save the document.
Check Configuration:
- If the note to payee is a mandatory field, ensure that the configuration settings in the SAP system are correctly set up to require this information for credit memos.
- You may need to consult with your SAP administrator or a functional consultant to review the settings in the relevant configuration areas (e.g., Financial Accounting settings).
Review User Training:
- Ensure that users are trained on the importance of entering the note to payee when creating credit memos.
- Provide documentation or guidelines to help users understand the process.
Use Default Values:
- If applicable, set up default values for the note to payee in the system to minimize the chances of it being left blank in the future.
Related Information:
If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or reach out to SAP support for further assistance.
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