How To Fix FMLGD801 - Order for clearing open items could not be determined

SAP Error Message - Details

• Message type: E = Error

• Message class: FMLGD -

• Message number: 801

• Message text: Order for clearing open items could not be determined

What causes this issue?

You want to clear open items with a customer bank credit memo. However,
this is not possible as the system cannot determine in which sequence
the open items should be cleared.

System Response

If no setting exists for this event (message 801) in the Customizing for
error events, the system cannot execute the posting automatically.
Otherwise the system executes the posting in accordance with the setting
for message 801.

How to fix this error?

If you want to update this posting automatically, you must define that
the posting is posted as a down payment on a holding customer (posting
type 01) in the Customizing for message 801.

What causes this issue?

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FMLGD801 - Order for clearing open items could not be determined ?

  The SAP error message FMLGD801 ("Order for clearing open items could not be determined") typically occurs in the context of financial transactions, particularly when trying to clear open items in accounts payable or accounts receivable. This error indicates that the system is unable to find a valid order or reference for clearing the specified open items.
  Causes:
  
  Missing or Incorrect Assignment: The open items may not have a valid assignment to a clearing order or reference. This can happen if the items were posted without the necessary reference data.
  Configuration Issues: There may be configuration settings in the financial module that are not set up correctly, preventing the system from determining the appropriate clearing order.
  Document Type Restrictions: Certain document types may not allow for clearing, or there may be restrictions based on the company code or other parameters.
  Data Inconsistencies: There could be inconsistencies in the data, such as missing entries in the relevant tables that the system uses to determine clearing orders.
  
  Solutions:
  
  Check Open Item Assignment: Review the open items in question to ensure they have the correct assignment and reference data. You can do this by checking the document details in the relevant transaction (e.g., FB03 for document display).
  Review Configuration Settings: Ensure that the configuration for clearing accounts and document types is set up correctly. This may involve checking the settings in the Financial Accounting (FI) module.
  Use Transaction Codes: Utilize transaction codes like FBL1N (Vendor Line Item Display) or FBL5N (Customer Line Item Display) to analyze the open items and their statuses.
  Check for Missing Data: Investigate if there are any missing entries in the relevant tables (e.g., BKPF, BSEG) that could affect the clearing process.
  Consult Documentation: Refer to SAP documentation or notes related to this error message for any specific guidance or patches that may address the issue.
  Contact SAP Support: If the issue persists, consider reaching out to SAP support for assistance, especially if it appears to be a bug or requires deeper investigation.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes for managing open items and clearing processes, such as FB01 (Post Document), F-32 (Clear Customer), and F-44 (Clear Vendor).
  SAP Notes: Search for SAP Notes related to error FMLGD801 in the SAP Support Portal, as there may be specific fixes or recommendations provided by SAP.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, providing insights or solutions from other users' experiences.
  
  By following these steps, you should be able to diagnose and resolve the FMLGD801 error effectively.