How To Fix FMLGD011 - Credit memo: Several lines with different Customizing entries

SAP Error Message - Details

• Message type: E = Error

• Message class: FMLGD -

• Message number: 011

• Message text: Credit memo: Several lines with different Customizing entries

What causes this issue?

Several lines are transferred from the note to payee interpretation. The
corresponding Customizing entry is determined for each line from
Customizing.
When checking the determined Customizing entries, it was determined that
not all Customizing entries have the same posting type and/or the same
alternative posting rule.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FMLGD011 - Credit memo: Several lines with different Customizing entries ?

  The SAP error message FMLGD011 indicates that there are multiple line items in a credit memo that have different customizing entries, which can lead to inconsistencies in the processing of the document. This error typically arises in the context of financial transactions, particularly when dealing with credit memos in the SAP system.
  Cause:
  The error occurs when:
  
  Multiple Line Items: The credit memo contains several line items that are configured differently in the system. This could be due to different account assignments, tax codes, or other customizing settings.
  Inconsistent Customizing: The customizing settings for the line items do not match, which can happen if the items are from different cost centers, profit centers, or if they have different tax treatment.
  Document Type Issues: The document type used for the credit memo may not be set up to handle multiple line items with different configurations.
  
  Solution:
  To resolve the FMLGD011 error, you can take the following steps:
  
  
  Review Line Items: Check the line items in the credit memo to identify any discrepancies in their customizing settings. Ensure that all line items have consistent account assignments, tax codes, and other relevant settings.
  
  
  Adjust Customizing Settings: If you find that the line items are indeed configured differently, you may need to adjust the customizing settings in the SAP system to ensure consistency. This may involve:
  
  Changing the account assignments to match.
  Ensuring that all line items use the same tax code.
  Verifying that all items belong to the same cost center or profit center if applicable.
  
  
  
  Split the Credit Memo: If it is not possible to make the line items consistent, consider splitting the credit memo into multiple documents, each containing line items with the same customizing settings.
  
  
  Check Document Type Configuration: Ensure that the document type used for the credit memo is configured correctly in the system to allow for the processing of multiple line items.
  
  
  Consult with SAP Support: If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP support team or refer to SAP Notes for any known issues or patches related to this error.
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like FB75 (to create credit memos) or FB60 (to create vendor invoices) to review and adjust the documents.
  SAP Notes: Check SAP Notes for any updates or specific guidance related to the FMLGD011 error.
  Customizing Settings: Review the customizing settings in the SAP system under the Financial Accounting (FI) module to ensure that they are set up correctly for your business processes.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.