How To Fix FMLGD012 - Credit memo: No Customizing entry for line &1 of the note to payee

SAP Error Message - Details

• Message type: E = Error

• Message class: FMLGD -

• Message number: 012

• Message text: Credit memo: No Customizing entry for line &1 of the note to payee

What causes this issue?

No Customizing entry exists for line &V1& of the transferred note to
payee.
Company code/transaction type/ posting rule/business transaction code/
+/- sign: &V2&
Processing variant/sort key: &V3&/&V4&

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FMLGD012 - Credit memo: No Customizing entry for line &1 of the note to payee ?

  The SAP error message FMLGD012, which states "Credit memo: No Customizing entry for line &1 of the note to payee," typically occurs when there is a missing configuration in the system related to the note to payee for credit memos. This error is often encountered in the context of financial transactions, particularly when processing credit memos in accounts receivable or accounts payable.
  Cause:
  The error is caused by the absence of a customizing entry in the SAP system for the specific line of the note to payee that is being referenced. This can happen due to:
  
  Missing Configuration: The necessary customizing settings for the note to payee are not defined in the system.
  Incorrect Document Type: The document type used for the credit memo may not have the appropriate settings for the note to payee.
  Inconsistent Data: There may be inconsistencies in the data being processed, such as missing or incorrect information in the credit memo.
  
  Solution:
  To resolve the FMLGD012 error, you can take the following steps:
  
  
  Check Customizing Settings:
  
  Go to the SAP Customizing Implementation Guide (IMG) and navigate to the relevant section for configuring the note to payee.
  Ensure that there are entries for the document type and the specific line item that is causing the error.
  
  
  
  Maintain Note to Payee:
  
  In the IMG, look for the path: Financial Accounting (New) -> Accounts Receivable and Accounts Payable -> Business Transactions -> Incoming Payments -> Maintain Note to Payee.
  Ensure that the necessary entries are created for the credit memo document type.
  
  
  
  Review Document Type Settings:
  
  Check the settings for the document type used in the credit memo. Ensure that it is correctly configured to handle note to payee entries.
  
  
  
  Test with Different Data:
  
  If possible, try processing a credit memo with different data to see if the issue persists. This can help identify if the problem is data-specific.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to the error message for any additional guidance or updates that may be relevant.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the configuration, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SPRO (to access the IMG) or FB75 (to process credit memos) to navigate through the necessary configurations.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  User Authorization: Ensure that you have the necessary authorizations to make changes in the customizing settings.
  
  By following these steps, you should be able to identify and resolve the cause of the FMLGD012 error in your SAP system.