How To Fix FM830 - > Credit memo & with invoice reference & is not in dunning proposal.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: FM - Dunning Notices

  • Message number: 830

  • Message text: > Credit memo & with invoice reference & is not in dunning proposal.

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message FM830 - > Credit memo & with invoice reference & is not in dunning proposal. ?

    The SAP error message FM830 indicates that a credit memo with a specific invoice reference is not included in the dunning proposal. This typically occurs in the context of accounts receivable and dunning processes, where the system is trying to generate dunning notices for overdue invoices but cannot find the specified credit memo in the dunning proposal.

    Cause:

    1. Credit Memo Not Due: The credit memo may not be due for dunning because it has not reached the dunning threshold.
    2. Dunning Configuration: The dunning configuration may not include credit memos, or the credit memo may not meet the criteria set in the dunning procedure.
    3. Invoice Reference Issues: There may be an issue with the invoice reference itself, such as it being incorrect or not properly linked to the credit memo.
    4. Dunning Run Settings: The settings for the dunning run may not be configured to include credit memos.
    5. Document Status: The status of the credit memo may not allow it to be included in the dunning process (e.g., it may be marked as cleared or settled).

    Solution:

    1. Check Dunning Configuration: Review the dunning procedure settings in the SAP system to ensure that credit memos are included in the dunning process. This can be done in transaction code OBA4 (Dunning Procedure).
    2. Review Credit Memo Status: Verify the status of the credit memo to ensure it is open and eligible for dunning. You can check this in transaction code FB03 (Display Document).
    3. Adjust Dunning Thresholds: If necessary, adjust the dunning thresholds to ensure that credit memos are considered for dunning.
    4. Re-run Dunning Proposal: After making any necessary adjustments, re-run the dunning proposal to see if the credit memo is now included.
    5. Check Invoice Reference: Ensure that the invoice reference associated with the credit memo is correct and that the credit memo is properly linked to the invoice.
    6. Consult Documentation: If the issue persists, consult SAP documentation or reach out to your SAP support team for further assistance.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as:
      • FB03: Display Document
      • F150: Dunning
      • OBA4: Dunning Procedure Configuration
    • SAP Notes: Check for any SAP Notes related to dunning and credit memos that may provide additional insights or solutions.
    • User Roles: Ensure that the user has the necessary permissions to view and modify dunning proposals and credit memos.

    By following these steps, you should be able to identify the cause of the FM830 error and implement a solution to resolve it.

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