How To Fix FM831 - > Document & has new dunning level &.

SAP Error Message - Details

• Message type: E = Error

• Message class: FM - Dunning Notices

• Message number: 831

• Message text: > Document & has new dunning level &.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FM831 - > Document & has new dunning level &. ?

  The SAP error message FM831 typically indicates that there is an issue related to the dunning process in the Financial Management (FM) module. The message usually states that a document has a new dunning level, which means that the system has identified that the document (such as an invoice or payment) has reached a new stage in the dunning process.
  Cause:
  
  Dunning Level Change: The document has been processed and has reached a new dunning level due to overdue payments or other criteria defined in the dunning procedure.
  Configuration Issues: There may be issues with the configuration of the dunning procedure or the dunning levels in the system.
  Document Status: The document may be in a status that does not allow for further processing, such as being blocked or already processed in a different context.
  
  Solution:
  
  Review Dunning Procedure: Check the dunning procedure configuration in the system to ensure that it is set up correctly. This includes reviewing the dunning levels and the criteria for moving from one level to another.
  Check Document Status: Verify the status of the document in question. Ensure that it is not blocked or in a state that prevents further processing.
  Reprocess Dunning: If the document is valid and should be processed, you may need to reprocess the dunning run to ensure that it reflects the correct dunning level.
  Consult Documentation: Refer to SAP documentation or help resources for specific details on the dunning process and how to troubleshoot related issues.
  Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  Related Information:
  
  Dunning Levels: Understand how dunning levels work in SAP and what criteria are used to escalate a document to a new level.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as F150 (Dunning) to manage and review dunning runs.
  SAP Notes: Check for any SAP Notes related to the FM831 error message for additional insights or patches that may resolve the issue.
  
  By following these steps, you should be able to identify the cause of the FM831 error and implement a solution to resolve it.