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Message type: E = Error
Message class: FM - Dunning Notices
Message number: 832
Message text: > Document & dunning level has been changed to &
Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.
To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.
Unfortunately, there isn't any extra information in this error notice.
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FM832
- > Document & dunning level has been changed to & ?The SAP error message FM832 indicates that the dunning level of a document has been changed. This typically occurs in the context of accounts receivable and dunning processes, where the system is notifying you that the dunning level for a specific customer account or document has been updated.
Cause:
- Manual Change: A user may have manually changed the dunning level for the document.
- Automatic Dunning Process: The dunning run may have been executed, which automatically updates the dunning level based on the defined dunning procedure and the payment history of the customer.
- Configuration Settings: The dunning procedure settings in the system may be configured to automatically adjust dunning levels based on certain criteria (e.g., overdue days, payment behavior).
Solution:
- Review Dunning Levels: Check the dunning levels for the affected document to understand why the change occurred. You can do this by navigating to the customer account in the SAP system and reviewing the dunning history.
- Check Dunning Procedure: Review the dunning procedure settings in the configuration to ensure they align with your business requirements. You may need to adjust the parameters if the automatic changes are not desired.
- Manual Adjustment: If the change was not intended, you can manually adjust the dunning level back to the desired state, provided you have the necessary permissions.
- Consult Documentation: Refer to SAP documentation or help resources for detailed information on dunning processes and how to manage dunning levels effectively.
Related Information:
If the issue persists or if you need further assistance, consider reaching out to your SAP support team or consulting with an SAP expert who can provide more tailored guidance based on your specific system configuration and business processes.
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