How To Fix FKKPREP161 - Trigger &1 for prepaid account &2 is in processing

SAP Error Message - Details

• Message type: E = Error

• Message class: FKKPREP - Prepaid Functions

• Message number: 161

• Message text: Trigger &1 for prepaid account &2 is in processing

What causes this issue?

When a prepaid account is closed, two triggers for the closing
operations are updated in table FKKPREPACC_CLOSE.
The E trigger initiates the first processing.
The F trigger is responsible for final processing.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

The E trigger can be processed immediately. In the case of the F
trigger, an amount of time that is defined in Customizing has to elapse
before it can be processed. Once a trigger is processed successfully,
the system deletes it. As soon as a prepaid account has no more
triggers, you can archive the closed prepaid account.
For manual postprocessing, you use transaction FP40P (see the SAP Easy
Access screen under <LS>Account -> Prepaid -> Process Prepaid Balance</>
).

System Response

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FKKPREP161 - Trigger &1 for prepaid account &2 is in processing ?

  The SAP error message FKKPREP161 indicates that a trigger for a prepaid account is currently in processing. This typically occurs in the context of the SAP Convergent Charging or SAP Contract Accounts Receivable and Payable (FI-CA) modules, where prepaid accounts are managed.
  Cause:
  The error arises when there is an attempt to process a prepaid account that is already undergoing a transaction or processing step. This can happen due to:
  
  Concurrent processing of the same prepaid account.
  A previous transaction that has not yet been completed or finalized.
  System locks or inconsistencies in the database.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check for Concurrent Processes: Ensure that no other transactions are being processed for the same prepaid account. If there are, wait for those processes to complete.
  
  
  Review Transaction Logs: Look into the transaction logs or the processing status of the prepaid account to identify any ongoing processes that might be causing the lock.
  
  
  System Lock Release: If you suspect that a system lock is causing the issue, you may need to release the lock. This can often be done by:
  
  Using transaction codes like SM12 (to check and delete locks).
  Consulting with your SAP Basis team to investigate and resolve any locking issues.
  
  
  
  Retry the Transaction: After ensuring that no other processes are running, try to execute the transaction again.
  
  
  Check for Updates or Patches: Ensure that your SAP system is up to date with the latest patches and updates, as this can sometimes resolve underlying issues.
  
  
  Consult Documentation: Refer to SAP Notes or documentation related to the specific version of your SAP system for any known issues or additional troubleshooting steps.
  
  
  Contact SAP Support: If the issue persists after trying the above steps, consider reaching out to SAP support for further assistance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FBL5N (Customer Line Item Display) or FKKOPV (Prepaid Account Management) to monitor and manage prepaid accounts.
  SAP Notes: Search for specific SAP Notes related to FKKPREP161 for any additional insights or fixes provided by SAP.
  User Roles and Authorizations: Ensure that the user attempting to process the prepaid account has the necessary authorizations to perform the action.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the FKKPREP161 error message.