How To Fix FKKPREP161 - Trigger &1 for prepaid account &2 is in processing

FKKPREP161 - Overview

• Message type: E = Error

• Message class: FKKPREP - Prepaid Functions

• Message number: 161

• Message text: Trigger &1 for prepaid account &2 is in processing

What causes this issue?

When a prepaid account is closed, two triggers for the closing
operations are updated in table FKKPREPACC_CLOSE.
The E trigger initiates the first processing.
The F trigger is responsible for final processing.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

The E trigger can be processed immediately. In the case of the F
trigger, an amount of time that is defined in Customizing has to elapse
before it can be processed. Once a trigger is processed successfully,
the system deletes it. As soon as a prepaid account has no more
triggers, you can archive the closed prepaid account.
For manual postprocessing, you use transaction FP40P (see the SAP Easy
Access screen under <LS>Account -> Prepaid -> Process Prepaid Balance</>
).

System Response

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

FKKPREP161 - Details

• The SAP error message FKKPREP161 indicates that a trigger for a prepaid account is currently in processing. This typically occurs in the context of the SAP Convergent Charging or SAP Contract Accounts Receivable and Payable (FI-CA) modules, where prepaid accounts are managed.
  
  Cause:
  The error arises when there is an attempt to process a prepaid account that is already undergoing a transaction or processing step. This can happen due to:
  
  Concurrent processing of the same prepaid account.
  A previous transaction that has not yet been completed or finalized.
  System locks or inconsistencies in the database.
  
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check for Concurrent Processes: Ensure that no other transactions are being processed for the same prepaid account. If there are, wait for those processes to complete.
  
  
  Review Transaction Logs: Look into the transaction logs or the processing status of the prepaid account to identify any ongoing processes that might be causing the lock.
  
  
  System