How To Fix FKKPREP163 - No Customizing entry found for trigger &1 for account &2

SAP Error Message - Details

• Message type: E = Error

• Message class: FKKPREP - Prepaid Functions

• Message number: 163

• Message text: No Customizing entry found for trigger &1 for account &2

What causes this issue?

When a prepaid account is closed, two triggers for the closing
operations are updated in table FKKPREPACC_CLOSE.
The E trigger initiates the first processing.
The F trigger is responsible for final processing.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

The E trigger can be processed immediately. In the case of the F
trigger, an amount of time that is defined in Customizing has to elapse
before it can be processed. Once a trigger is processed successfully,
the system deletes it. As soon as a prepaid account has no more
triggers, you can archive the closed prepaid account.
For manual postprocessing, you use transaction FP40P (see the SAP Easy
Access screen under <LS>Account -> Prepaid -> Process Prepaid Balance</>
).
For the correct write-off within the desired limits, the system reads
the Customizing entry for the company code determined for the prepaid
account.

System Response

How to fix this error?

Check the system settings in Customizing for Contract Accounts
Receivable and Payable under <LS>Prepaid Processing -> Closing
Activities -> Define Specifications for Closing Activities</>.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FKKPREP163 - No Customizing entry found for trigger &1 for account &2 ?

  The SAP error message FKKPREP163 indicates that there is no customizing entry found for a specific trigger and account combination in the SAP system. This error typically occurs in the context of contract accounts receivable and payable (FI-CA) when the system is trying to process a transaction related to a specific account but cannot find the necessary configuration.
  Cause:
  The error can be caused by several factors, including:
  
  Missing Customizing Entries: The required customizing entries for the specified trigger and account type are not maintained in the system.
  Incorrect Configuration: The configuration for the account or the trigger may be incorrect or incomplete.
  Data Inconsistencies: There may be inconsistencies in the data that prevent the system from finding the appropriate customizing entries.
  Transport Issues: If the customizing settings were transported from one system to another (e.g., from development to production), there may have been issues during the transport process.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Customizing Settings:
  
  Go to the customizing transaction (SPRO) and navigate to the relevant area for FI-CA.
  Check the settings for the specific trigger and account type. Ensure that the necessary entries are maintained.
  
  
  
  Maintain Missing Entries:
  
  If you identify that the required customizing entries are missing, create them as needed. This may involve defining the trigger for the account type in the relevant customizing area.
  
  
  
  Review Configuration:
  
  Ensure that the configuration for the account and the trigger is correct. This may involve checking related settings in the FI-CA module.
  
  
  
  Check for Data Issues:
  
  Review the data associated with the account and the transaction that triggered the error. Look for any inconsistencies or missing information.
  
  
  
  Transport Check:
  
  If the issue arose after a transport, verify that all necessary customizing settings were included in the transport request and that they were successfully imported into the target system.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the specific trigger and account type for additional guidance.
  
  
  
  Contact SAP Support:
  
  If you are unable to resolve the issue, consider reaching out to SAP support for assistance. Provide them with the error message details and any relevant configuration information.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SPRO for customizing, SE11 for data dictionary, or SE80 for object navigator to investigate further.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  FI-CA Documentation: Review the FI-CA module documentation for more information on triggers and account configurations.
  
  By following these steps, you should be able to identify and resolve the cause of the FKKPREP163 error in your SAP system.