How To Fix FKKINV359 - --> Create a clarification case with clarification reason &1

SAP Error Message - Details

• Message type: E = Error

• Message class: FKKINV - Invoicing in Contract Accounts Receivable and Payable

• Message number: 359

• Message text: --> Create a clarification case with clarification reason &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FKKINV359 - --> Create a clarification case with clarification reason &1 ?

  The SAP error message FKKINV359, which states "Create a clarification case with clarification reason &1," typically occurs in the context of the SAP Convergent Invoicing (CI) or Contract Accounts Receivable and Payable (FI-CA) modules. This error indicates that there is a need for clarification regarding an invoice or billing document, and it requires the creation of a clarification case.
  Cause:
  The error can arise due to several reasons, including:
  
  Missing Clarification Case: The system requires a clarification case to be created for a specific invoice or billing document before proceeding with further actions.
  Clarification Reason: The specific clarification reason (denoted by &1 in the message) is not provided or is not valid.
  Invoice Discrepancies: There may be discrepancies or issues with the invoice that need to be resolved before it can be processed further.
  
  Solution:
  To resolve this error, follow these steps:
  
  
  Identify the Clarification Reason: Check the details of the invoice or billing document to understand why a clarification case is needed. The clarification reason should be specified in the error message.
  
  
  Create a Clarification Case:
  
  Navigate to the appropriate transaction in SAP for creating a clarification case (e.g., transaction code FKKCLAR).
  Enter the necessary details, including the clarification reason and any relevant information related to the invoice.
  Save the clarification case.
  
  
  
  Review the Invoice: After creating the clarification case, review the invoice to ensure that all necessary information is correct and complete.
  
  
  Process the Invoice: Once the clarification case is created and any discrepancies are resolved, you can proceed with processing the invoice.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FKKINV (for invoicing) and FKKCLAR (for clarification cases).
  Documentation: Refer to SAP documentation or help files for detailed information on handling clarification cases and invoicing processes.
  User Roles: Ensure that you have the necessary authorizations to create clarification cases and process invoices in the system.
  Consulting Support: If the issue persists or if you need further assistance, consider reaching out to your SAP support team or consulting with an SAP expert.
  
  By following these steps, you should be able to resolve the FKKINV359 error and continue with your invoicing processes in SAP.