How To Fix FKKINV357 - Source document can be invoiced according to user decision


SAP Error Message - Details

  • Message type: E = Error

  • Message class: FKKINV - Invoicing in Contract Accounts Receivable and Payable

  • Message number: 357

  • Message text: Source document can be invoiced according to user decision

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message FKKINV357 - Source document can be invoiced according to user decision ?

    The SAP error message FKKINV357, which states "Source document can be invoiced according to user decision," typically occurs in the context of invoicing in the SAP Convergent Charging or Contract Accounts Receivable and Payable (FI-CA) modules. This error indicates that the system has determined that the source document (such as a contract or service order) is eligible for invoicing based on the user's decision, but there may be other factors preventing the invoicing process from completing successfully.

    Causes:

    1. User Decision: The user may have made a decision that allows the document to be invoiced, but there are other conditions that are not met.
    2. Incomplete Data: Required fields or data may be missing from the source document, preventing the invoicing process.
    3. Status Issues: The source document may be in a status that does not allow for invoicing (e.g., it may be marked as "not ready for invoicing").
    4. Configuration Issues: There may be configuration settings in the system that are preventing the invoicing process from proceeding.
    5. Dependencies: There may be dependencies on other documents or processes that need to be resolved before invoicing can occur.

    Solutions:

    1. Check Document Status: Review the status of the source document to ensure it is eligible for invoicing. If it is not, change the status accordingly.
    2. Complete Required Fields: Ensure that all required fields in the source document are filled out correctly. This may include customer information, service details, or financial data.
    3. Review User Decision: Verify the user decision that allows the document to be invoiced. Ensure that it aligns with the business rules and system configuration.
    4. Consult Configuration Settings: Check the configuration settings in the SAP system related to invoicing and ensure they are set up correctly.
    5. Check for Dependencies: Investigate if there are any other documents or processes that need to be completed before the invoicing can proceed. Resolve any outstanding issues.
    6. Error Logs: Review any error logs or messages in the system for additional context or details that may help identify the root cause of the issue.

    Related Information:

    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions to common problems.
    • Documentation: Refer to the official SAP documentation for the FI-CA module or the specific module you are working with for detailed information on invoicing processes and requirements.
    • Support: If the issue persists after troubleshooting, consider reaching out to SAP support or your internal SAP support team for further assistance.

    By following these steps, you should be able to identify the cause of the FKKINV357 error and implement a solution to resolve it.

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