How To Fix FKKEXC304 - No assignment of ext./int. ID for offline branch/agent &1

SAP Error Message - Details

• Message type: E = Error

• Message class: FKKEXC - Message Class for External Payments

• Message number: 304

• Message text: No assignment of ext./int. ID for offline branch/agent &1

What causes this issue?

The assignment of the external ID to the internal ID is missing for the
following object:
<DS:XEXTC_KK>Offline branch</> or
<DS:GLOS.446073555C85004CE10000000A155435>agent</>&V1&

System Response

Processing is terminated.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

INCLUDE FICA_NA_CUST_FPCJM_EX_1 OBJECT DOKU ID TX
INCLUDE FICA_NA_CUST_2 OBJECT DOKU ID TX

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FKKEXC304 - No assignment of ext./int. ID for offline branch/agent &1 ?

  The SAP error message FKKEXC304 indicates that there is no assignment of an external or internal ID for an offline branch or agent in the context of contract accounts receivable and payable (FI-CA). This error typically arises when the system is trying to process a transaction related to an offline agent or branch, but it cannot find the necessary configuration or mapping for the IDs involved.
  Cause:
  
  Missing Configuration: The most common cause is that the external or internal ID for the offline branch or agent has not been properly configured in the system.
  Incorrect Data Entry: There may be a typo or incorrect entry in the data that is being processed, leading to the system not being able to find the corresponding ID.
  Inconsistent Master Data: The master data for the branch or agent may not be consistent or may not have been maintained correctly.
  
  Solution:
  
  
  Check Configuration:
  
  Go to the configuration settings for the contract accounts (FI-CA) and ensure that the external and internal IDs for the offline branches or agents are correctly assigned.
  You can check this in the customizing settings under Financial Accounting (New) > Contract Accounts Receivable and Payable > Basic Functions > Integration with Other Applications > Define External and Internal IDs.
  
  
  
  Maintain Master Data:
  
  Ensure that the master data for the offline branch or agent is correctly maintained. This includes checking the relevant tables and ensuring that the IDs are correctly assigned.
  You can use transaction codes like FK01 (Create Vendor) or FK02 (Change Vendor) to maintain vendor data if applicable.
  
  
  
  Review Transaction Data:
  
  Check the transaction data that is causing the error. Look for any discrepancies or incorrect entries that might be leading to the issue.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help notes related to FI-CA and the specific error message for additional guidance.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the configuration and master data, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FBL1N (Vendor Line Item Display) and FBL5N (Customer Line Item Display) to analyze related data.
  SAP Notes: Search for SAP Notes related to FKKEXC304 for any known issues or patches that may address the problem.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to identify and resolve the cause of the FKKEXC304 error in your SAP system.