How To Fix FKKEXC304 - No assignment of ext./int. ID for offline branch/agent &1

FKKEXC304 - Overview

• Message type: E = Error

• Message class: FKKEXC - Message Class for External Payments

• Message number: 304

• Message text: No assignment of ext./int. ID for offline branch/agent &1

What causes this issue?

The assignment of the external ID to the internal ID is missing for the
following object:
<DS:XEXTC_KK>Offline branch</> or
<DS:GLOS.446073555C85004CE10000000A155435>agent</>&V1&

System Response

Processing is terminated.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

INCLUDE FICA_NA_CUST_FPCJM_EX_1 OBJECT DOKU ID TX
INCLUDE FICA_NA_CUST_2 OBJECT DOKU ID TX

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

FKKEXC304 - Details

• The SAP error message FKKEXC304 indicates that there is no assignment of an external or internal ID for an offline branch or agent in the context of contract accounts receivable and payable (FI-CA). This error typically arises when the system is trying to process a transaction related to an offline agent or branch, but it cannot find the necessary configuration or mapping for the IDs involved.
  
  Cause:
  
  Missing Configuration: The most common cause is that the external or internal ID for the offline branch or agent has not been properly configured in the system.
  Incorrect Data Entry: There may be a typo or incorrect entry in the data that is being processed, leading to the system not being able to find the corresponding ID.
  Inconsistent Master Data: The master data for the branch or agent may not be consistent or may not have been maintained correctly.
  
  
  Solution:
  
  
  Check Configuration:
  
  Go to the configuration settings for the contract