How To Fix FKKEXC302 - No assignment of int./ext. ID for offline branch/agent &1

SAP Error Message - Details

• Message type: E = Error

• Message class: FKKEXC - Message Class for External Payments

• Message number: 302

• Message text: No assignment of int./ext. ID for offline branch/agent &1

What causes this issue?

The assignment of the internal ID to the external ID is missing for the
following object:
<DS:XEXTC_KK>Offline branch</> or
<DS:GLOS.446073555C85004CE10000000A155435>agent</>&V1&

System Response

Processing is terminated.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

INCLUDE FICA_NA_CUST_FPCJM_EX_1 OBJECT DOKU ID TX
INCLUDE FICA_NA_CUST_2 OBJECT DOKU ID TX

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FKKEXC302 - No assignment of int./ext. ID for offline branch/agent &1 ?

  The SAP error message FKKEXC302 indicates that there is no assignment of an internal or external ID for an offline branch or agent in the context of contract accounts receivable and payable (FI-CA). This error typically arises when the system is trying to process transactions related to an offline branch or agent, but it cannot find the necessary configuration or mapping for the IDs involved.
  Cause:
  
  Missing Configuration: The internal or external ID for the offline branch or agent has not been defined in the system.
  Incorrect Settings: The settings for the branch or agent may be incorrectly configured, leading to the system being unable to find the necessary mapping.
  Data Inconsistency: There may be inconsistencies in the data related to the branch or agent, such as missing entries in the relevant tables.
  
  Solution:
  
  
  Check Configuration:
  
  Navigate to the configuration settings for the offline branch or agent in the SAP system.
  Ensure that the internal and external IDs are correctly assigned. This can typically be done in the customizing settings under Financial Accounting (FI) > Contract Accounts Receivable and Payable (FI-CA) > Basic Functions > Branch/Agent Management.
  
  
  
  Create or Update Assignments:
  
  If the assignment does not exist, create a new entry for the internal and external IDs for the offline branch or agent.
  If the assignment exists but is incorrect, update it with the correct information.
  
  
  
  Check Master Data:
  
  Verify the master data for the branch or agent to ensure that all necessary information is complete and accurate.
  Look for any missing or incorrect entries that could lead to this error.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help resources for specific guidance on configuring offline branches and agents.
  
  
  
  Testing:
  
  After making the necessary changes, test the transaction again to ensure that the error has been resolved.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes such as OBY6 (for branch/agent settings) or FQEVENT (for event management) to access the relevant configuration areas.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Support: If the issue persists after checking the configuration and master data, consider reaching out to SAP support for further assistance.
  
  By following these steps, you should be able to resolve the FKKEXC302 error and ensure that the offline branch or agent is correctly configured in your SAP system.