How To Fix FKKEXC303 - Assignment of int./ext. ID for branch/agent &1 and cash desk &2 missing

SAP Error Message - Details

• Message type: E = Error

• Message class: FKKEXC - Message Class for External Payments

• Message number: 303

• Message text: Assignment of int./ext. ID for branch/agent &1 and cash desk &2 missing

What causes this issue?

The assignment of the internal ID to the external ID is missing for the
following objects:
<DS:XEXTC_KK>Offline branch</> or
<DS:GLOS.446073555C85004CE10000000A155435>agent</>&V1&
Cash desk &V2&

System Response

Processing is terminated.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

INCLUDE FICA_NA_CUST_FPCJM_EX_2 OBJECT DOKU ID TX
INCLUDE FICA_NA_CUST_2 OBJECT DOKU ID TX

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FKKEXC303 - Assignment of int./ext. ID for branch/agent &1 and cash desk &2 missing ?

  The SAP error message FKKEXC303 indicates that there is a missing assignment of an internal or external ID for a specific branch/agent and cash desk combination. This error typically occurs in the context of contract accounts receivable and payable (FI-CA) when the system is trying to process a transaction that requires a valid assignment for the specified branch/agent and cash desk.
  Cause:
  
  Missing Configuration: The most common cause of this error is that the necessary configuration for the assignment of internal or external IDs for the specified branch/agent and cash desk has not been set up in the system.
  Data Inconsistency: There may be inconsistencies in the master data related to the branch/agent or cash desk.
  Incorrect Transaction Data: The transaction being processed may reference a branch/agent or cash desk that does not have a valid assignment.
  
  Solution:
  
  
  Check Configuration:
  
  Navigate to the configuration settings for the branch/agent and cash desk in the SAP system.
  Ensure that the internal and external IDs are correctly assigned for the specified branch/agent and cash desk combination.
  You can check this in the customizing settings under Financial Accounting (FI) > Contract Accounts Receivable and Payable > Master Data > Assign Branch/Agent to Cash Desk.
  
  
  
  Maintain Master Data:
  
  Verify that the master data for the branch/agent and cash desk is correctly maintained.
  If necessary, create or update the relevant entries to ensure that they are properly linked.
  
  
  
  Review Transaction Data:
  
  Check the transaction that triggered the error to ensure that it references valid branch/agent and cash desk combinations.
  If the transaction is incorrect, correct the data and reprocess the transaction.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for additional guidance on configuring branch/agent and cash desk assignments.
  
  
  
  Contact Support:
  
  If the issue persists after checking the configuration and master data, consider reaching out to SAP support or your internal SAP support team for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like OBY6 (for cash desk configuration) or FKKMA (for managing contract accounts) to access the relevant settings.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  User Roles: Ensure that the user has the necessary authorizations to view and modify the relevant configurations and master data.
  
  By following these steps, you should be able to resolve the FKKEXC303 error and ensure that the necessary assignments are in place for your branch/agent and cash desk.