How To Fix FKKEXC305 - Assignment of ext./int. ID for branch/agent &1 and cash desk &2 missing

SAP Error Message - Details

• Message type: E = Error

• Message class: FKKEXC - Message Class for External Payments

• Message number: 305

• Message text: Assignment of ext./int. ID for branch/agent &1 and cash desk &2 missing

What causes this issue?

The assignment of the external ID to the internal ID is missing for the
following objects:
<DS:XEXTC_KK>Offline branch</> or
<DS:GLOS.446073555C85004CE10000000A155435>agent</>&V1&
Cash desk &V2&

System Response

Processing is terminated.

How to fix this error?

INCLUDE FICA_NA_CUST_FPCJM_EX_2 OBJECT DOKU ID TX
INCLUDE FICA_NA_CUST_2 OBJECT DOKU ID TX

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FKKEXC305 - Assignment of ext./int. ID for branch/agent &1 and cash desk &2 missing ?

  The SAP error message FKKEXC305 indicates that there is a missing assignment of an external or internal ID for a specific branch/agent and cash desk combination. This error typically occurs in the context of the SAP Contract Accounts Receivable and Payable (FI-CA) module, which is used for managing customer accounts and billing processes.
  Cause:
  The error can arise due to several reasons:
  
  Missing Configuration: The assignment of external/internal IDs for the specified branch/agent and cash desk has not been configured in the system.
  Data Inconsistency: There may be inconsistencies in the data related to the branch/agent or cash desk, leading to the inability to find the required assignment.
  Incorrect Master Data: The master data for the branch/agent or cash desk may not be set up correctly, or the relevant entries may be missing.
  
  Solution:
  To resolve the error, you can follow these steps:
  
  
  Check Configuration:
  
  Navigate to the configuration settings for the FI-CA module.
  Ensure that the external/internal ID assignments for the relevant branch/agent and cash desk are correctly defined.
  You can check this in the customizing settings under:
  
  SPRO > Financial Accounting > Contract Accounts Receivable and Payable > Master Data > Define External and Internal IDs.
  
  
  
  
  
  Verify Master Data:
  
  Check the master data for the branch/agent and cash desk in question.
  Ensure that all necessary entries exist and are correctly maintained.
  
  
  
  Create Missing Assignments:
  
  If you find that the assignment is indeed missing, create the necessary entries to establish the relationship between the external/internal IDs, branch/agent, and cash desk.
  
  
  
  Test the Configuration:
  
  After making the necessary changes, perform a test transaction to ensure that the error no longer occurs.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to FI-CA for any specific guidelines or updates that may pertain to this error.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the configuration and master data, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like OBD2 (for defining external IDs) or OBA7 (for cash desk settings) to access the relevant configuration areas.
  SAP Notes: Check for any SAP Notes that might address this specific error message or provide additional troubleshooting steps.
  User Roles: Ensure that you have the necessary authorizations to make changes in the configuration and master data.
  
  By following these steps, you should be able to identify and resolve the cause of the FKKEXC305 error in your SAP system.