How To Fix FKKCOLLHIST016 - Receivable partially paid directly by customer

FKKCOLLHIST016 - Overview

• Message type: E = Error

• Message class: FKKCOLLHIST - External Collection Agency

• Message number: 016

• Message text: Receivable partially paid directly by customer

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FKKCOLLHIST016 - Receivable partially paid directly by customer ?

  The SAP error message FKKCOLLHIST016 indicates that a receivable has been partially paid directly by the customer, which means that the system has detected a discrepancy between the expected payment and the actual payment received. This situation typically arises in the context of accounts receivable and collections management within SAP.
  
  Cause:
  
  Partial Payment: The customer has made a payment that does not cover the full amount of the invoice or receivable.
  Direct Payment: The payment was made directly to the company, bypassing the usual collection process or payment application.
  Incorrect Payment Application: The payment may not have been applied correctly to the corresponding invoice, leading to a mismatch in the expected and actual amounts.
  Payment Terms: The payment terms may not have been set up correctly, leading to confusion about the expected payment amounts.
  
  
  Solution:
  
  Review Payment Details: Check the payment details in the system to confirm the amount received and the invoice it was intended to