Message type: E = Error
Message class: FKKCOLLHIST - External Collection Agency
Message number: 016
Message text: Receivable partially paid directly by customer
Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.
To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.
Unfortunately, there isn't any extra information in this error notice.
First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).
Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.
You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.
FKKCOLLHIST016
- Receivable partially paid directly by customer ?The SAP error message FKKCOLLHIST016 indicates that a receivable has been partially paid directly by the customer, which means that the system has detected a discrepancy between the expected payment and the actual payment received. This situation typically arises in the context of accounts receivable and collections management within SAP.
Cause: Partial Payment: The customer has made a payment that does not cover the full amount of the invoice or receivable. Direct Payment: The payment was made directly to the company, bypassing the usual collection process or payment application. Incorrect Payment Application: The payment may not have been applied correctly to the corresponding invoice, leading to a mismatch in the expected and actual amounts. Payment Terms: The payment terms may not have been set up correctly, leading to confusion about the expected payment amounts.
Solution: Review Payment Details: Check the payment details in the system to confirm the amount received and the invoice it was intended to
Get instant SAP help. Sign up for our Free Essentials Plan.
FKKCOLLHIST015
Receivable paid directly by customer
Self-Explanatory Message Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of...
FKKCOLLHIST014
Receivable recalled from collection agency &1
Self-Explanatory Message Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of...
FKKCOLLHIST017
Receivable Cleared
Self-Explanatory Message Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of...
FKKCOLLHIST018
External Collection Case &1: &2
Self-Explanatory Message Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of...
Click on this link to search all SAP messages.