How To Fix FKKCOLLHIST017 - Receivable Cleared

SAP Error Message - Details

• Message type: E = Error

• Message class: FKKCOLLHIST - External Collection Agency

• Message number: 017

• Message text: Receivable Cleared

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FKKCOLLHIST017 - Receivable Cleared ?

  The SAP error message FKKCOLLHIST017 indicates that a receivable has been cleared, meaning that the payment or transaction associated with that receivable has been processed and settled. This error typically arises in the context of the Contract Accounts Receivable and Payable (FI-CA) module when trying to perform an action on a receivable that has already been cleared.
  Cause:
  
  Cleared Receivable: The primary cause of this error is that the receivable you are trying to process has already been cleared, either through a payment or a write-off.
  Incorrect Document Reference: You may be trying to reference a document that is no longer valid because it has been cleared.
  Timing Issues: There may be a timing issue where the transaction is being processed before the clearing status is updated in the system.
  
  Solution:
  
  Check the Status: Verify the status of the receivable in question. You can do this by checking the document flow or the account balance in the FI-CA module to confirm that it has indeed been cleared.
  Use the Correct Document: If you need to perform an action on a receivable, ensure that you are referencing an open receivable that has not been cleared.
  Reprocess Transactions: If the error occurred due to timing issues, try reprocessing the transaction after ensuring that all related documents have been updated in the system.
  Consult with Finance Team: If you are unsure about the status of the receivable or how to proceed, consult with your finance or accounting team for further assistance.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like FBL5N (Customer Line Item Display) or FBL1N (Vendor Line Item Display) to check the status of the receivable.
  Documentation: Review SAP documentation or help files related to FI-CA for more detailed information on handling cleared receivables.
  SAP Notes: Check for any relevant SAP Notes that may address specific issues or provide updates related to this error message.
  
  If the problem persists after following these steps, it may be necessary to involve your SAP support team or consult SAP support for further troubleshooting.