How To Fix FKKCOLLHIST013 - Receivable Partially Paid and Partially Uncollectable

SAP Error Message - Details

• Message type: E = Error

• Message class: FKKCOLLHIST - External Collection Agency

• Message number: 013

• Message text: Receivable Partially Paid and Partially Uncollectable

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FKKCOLLHIST013 - Receivable Partially Paid and Partially Uncollectable ?

  The SAP error message FKKCOLLHIST013 indicates that a receivable is partially paid and partially uncollectable. This typically occurs in the context of accounts receivable management, particularly when dealing with customer payments and collections.
  Cause:
  
  Partial Payment: The customer has made a partial payment against an invoice, leaving a remaining balance.
  Uncollectable Amount: A portion of the receivable is deemed uncollectable, possibly due to customer insolvency, disputes, or other reasons that make it unlikely that the remaining balance will be collected.
  Configuration Issues: There may be issues with the configuration of the accounts receivable or collections management settings in SAP.
  
  Solution:
  
  Review the Receivable: Check the details of the receivable in question. Verify the payment history and the reasons for the uncollectable portion.
  Adjust the Receivable: If a portion of the receivable is uncollectable, you may need to write off that amount. This can typically be done through the following steps:
  
  Navigate to the appropriate transaction for managing receivables (e.g., F-32 for clearing).
  Select the invoice and the payment made.
  Write off the uncollectable amount using the appropriate reason code.
  
  
  Update Customer Records: Ensure that the customer’s records are updated to reflect the partial payment and the write-off of the uncollectable amount.
  Consult with Finance Team: If unsure about the write-off process or the implications, consult with your finance or accounting team to ensure compliance with accounting standards and company policies.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  F-32: Clear Customer
  F-44: Clear Vendor
  FB50: General Ledger Account Document
  
  
  Documentation: Review SAP documentation or help files related to accounts receivable and collections management for more detailed guidance.
  Configuration Settings: If the issue persists, check the configuration settings in the SAP system related to accounts receivable and collections management. This may involve working with your SAP Basis or configuration team.
  
  Best Practices:
  
  Regularly monitor receivables to identify potential issues early.
  Maintain clear communication with customers regarding their payment status.
  Implement a robust collections strategy to minimize the occurrence of uncollectable receivables.
  
  If the problem continues or if you encounter additional complexities, consider reaching out to SAP support or your internal SAP expert for further assistance.