How To Fix FKKCOLLHIST011 - Submission of receivable failed


SAP Error Message - Details

  • Message type: E = Error

  • Message class: FKKCOLLHIST - External Collection Agency

  • Message number: 011

  • Message text: Submission of receivable failed

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message FKKCOLLHIST011 - Submission of receivable failed ?

    The SAP error message FKKCOLLHIST011 indicates that the submission of a receivable has failed in the context of contract accounts receivable and payable (FI-CA). This error can occur for various reasons, and understanding the cause is essential for resolving the issue.

    Possible Causes:

    1. Missing or Incorrect Data: Required fields for the receivable submission may be missing or contain incorrect data.
    2. Configuration Issues: There may be configuration issues in the FI-CA module that prevent the receivable from being processed.
    3. Authorization Issues: The user may not have the necessary authorizations to submit the receivable.
    4. Technical Errors: There could be underlying technical issues, such as problems with the database or application server.
    5. Status of the Receivable: The receivable may be in a status that does not allow it to be submitted (e.g., already submitted, blocked, etc.).
    6. Integration Issues: If the receivable is linked to other modules (like SD or MM), there may be integration issues affecting the submission.

    Solutions:

    1. Check Data Completeness: Ensure that all required fields are filled out correctly and that the data is valid.
    2. Review Configuration: Check the configuration settings in the FI-CA module to ensure they are set up correctly for receivable submissions.
    3. Verify Authorizations: Ensure that the user has the necessary authorizations to perform the action. This can be checked in transaction SU53 or by consulting with your security team.
    4. Analyze Logs: Check the application logs (transaction SLG1) for more detailed error messages that can provide insights into the failure.
    5. Check Receivable Status: Review the status of the receivable to ensure it is eligible for submission. You can do this by checking the document flow or status in the relevant transaction.
    6. Consult SAP Notes: Look for relevant SAP Notes that may address this specific error message or provide patches or updates that could resolve the issue.
    7. Technical Support: If the issue persists, consider reaching out to your technical support team or SAP support for further assistance.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as FKKMA (Manage Receivables), FBL5N (Customer Line Item Display), and SLG1 (Application Log).
    • Documentation: Review SAP documentation related to FI-CA for best practices and troubleshooting steps.
    • Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.

    By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.

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