How To Fix FKKCOLLHIST009 - Receivable partially paid by collection agency &1

SAP Error Message - Details

• Message type: E = Error

• Message class: FKKCOLLHIST - External Collection Agency

• Message number: 009

• Message text: Receivable partially paid by collection agency &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FKKCOLLHIST009 - Receivable partially paid by collection agency &1 ?

  The SAP error message FKKCOLLHIST009 indicates that a receivable has been partially paid by a collection agency. This typically occurs in the context of accounts receivable management, particularly when dealing with collections and payments processed through a collection agency.
  Cause:
  The error arises when:
  
  A receivable has been partially settled by a collection agency, but the system is unable to process the remaining balance correctly.
  There may be discrepancies in the payment amounts, or the payment might not have been fully recorded in the system.
  The configuration settings for the collection agency or the receivable might not be set up correctly.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Payment Records: Verify the payment records associated with the receivable. Ensure that the amounts received from the collection agency match the expected amounts.
  
  
  Review Configuration: Check the configuration settings for the collection agency in the SAP system. Ensure that the agency is set up correctly and that the payment processing rules are properly defined.
  
  
  Adjust Receivable: If there is a discrepancy in the amounts, you may need to adjust the receivable in the system to reflect the correct outstanding balance.
  
  
  Reprocess Payment: If the payment was not recorded correctly, you may need to reprocess the payment from the collection agency to ensure that the system reflects the correct status of the receivable.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling collection agency payments and related error messages.
  
  
  Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FBL5N (Customer Line Item Display) or F-28 (Post Incoming Payments) to help you investigate the issue.
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide additional insights or patches that could resolve the issue.
  User Roles: Ensure that the user roles and authorizations are correctly set up to allow for the necessary adjustments and processing of payments.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.