How To Fix FKKCOLLHIST010 - Submission of receivable reversed

SAP Error Message - Details

• Message type: E = Error

• Message class: FKKCOLLHIST - External Collection Agency

• Message number: 010

• Message text: Submission of receivable reversed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FKKCOLLHIST010 - Submission of receivable reversed ?

  The SAP error message FKKCOLLHIST010 indicates that the submission of a receivable has been reversed. This error typically occurs in the context of the Contract Accounts Receivable and Payable (FI-CA) module, which is used for managing customer accounts and receivables.
  Cause:
  The error can be caused by several factors, including:
  
  Manual Reversal: A user may have manually reversed a receivable that was previously submitted.
  System Process: A background job or process may have reversed the receivable due to certain conditions being met (e.g., changes in customer data, payment terms, etc.).
  Data Inconsistencies: There may be inconsistencies in the data that led to the reversal of the receivable.
  Configuration Issues: Incorrect configuration settings in the FI-CA module may lead to unexpected behavior, including reversals.
  
  Solution:
  To resolve the error, consider the following steps:
  
  Check the Reversal Document: Review the document that caused the reversal. You can do this by checking the document flow in the FI-CA module to understand why the reversal occurred.
  Review User Actions: If the reversal was manual, check the user actions leading up to the error. Ensure that the reversal was intended and that the correct procedures were followed.
  Analyze Background Jobs: If a background job caused the reversal, analyze the job logs to identify any issues or errors that may have occurred during processing.
  Data Consistency Check: Run data consistency checks in the FI-CA module to identify and correct any inconsistencies in the data.
  Configuration Review: Review the configuration settings in the FI-CA module to ensure they are set up correctly. This may involve checking settings related to receivables, payment terms, and customer accounts.
  Consult Documentation: Refer to SAP documentation or notes related to the error message for additional insights and troubleshooting steps.
  Contact SAP Support: If the issue persists and cannot be resolved through the above steps, consider reaching out to SAP support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in the FI-CA module, such as FPL9 (Display Document) and FPL1 (Create Document).
  SAP Notes: Search for SAP Notes related to FKKCOLLHIST010 for any known issues or patches that may address the problem.
  User Forums: Engage with SAP community forums or user groups to see if others have encountered similar issues and how they resolved them.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the FKKCOLLHIST010 error message in SAP.