Message type: E = Error
Message class: FKKCOLLHIST - External Collection Agency
Message number: 012
Message text: Receivable partially paid and part not collectible
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FKKCOLLHIST012
- Receivable partially paid and part not collectible ?The SAP error message FKKCOLLHIST012 indicates that a receivable has been partially paid, but there is a portion of the receivable that is deemed not collectible. This situation typically arises in the context of accounts receivable management, particularly in the SAP Convergent Charging or Contract Accounts Receivable and Payable (FI-CA) modules.
Cause: Partial Payment: The customer has made a payment that covers only a portion of the total receivable amount. Uncollectible Amount: The remaining amount is considered uncollectible due to various reasons, such as customer insolvency, disputes, or other financial issues.
Configuration Issues: There may be settings in the system that dictate how partial payments and uncollectible amounts are handled, which could lead to this error if not configured correctly.
Solution: Review Payment Details: Check the payment history for the customer to confirm the amount paid and the outstanding balance. Ensure that the payment has been correctly applied to the receivable. Adjust the Receivable: If the remaining
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